What are the responsibilities and job description for the Business Program Manager position at Comerica Bank?
Business Program Manager
The Program Manager is responsible for delivery of Enterprise programs, program management methodologies/processes, tools, and metrics. Responsible for aspects of the development and implementation of assigned programs and provides a point of contact for those programs. Recommends and takes action to manage the analysis and solutions of problems. Provides program management to corporate initiatives of extreme complexity and strategic agility. Provides leadership, instruction, to all team members as they complete their responsibilities. Regularly communicates with senior management.
The Program Manager is responsible for delivery of Enterprise programs, program management methodologies/processes, tools, and metrics. Responsible for aspects of the development and implementation of assigned programs and provides a point of contact for those programs. Recommends and takes action to manage the analysis and solutions of problems. Provides program management to corporate initiatives of extreme complexity and strategic agility. Provides leadership, instruction, to all team members as they complete their responsibilities. Regularly communicates with senior management.
Position Responsibilities
Program Planning/Execution
- Provide leadership and management to highly complex, visible, and large programs and bring successful completion on time, on budget and to customer satisfaction delivering program business benefits.
- Provide management of risk management plans to decrease the probability and impact of events adverse to the program.
- Provide awareness on the connection points for the delivery and execution of aligned projects.
- Provide appropriate communication for integration effort that may require adjustment to deliverables planned for each project.
- Manage conflicting projects, environments, and objectives, recommending appropriate sequencing/mitigation plan.
- Act as liaison between internal projects and teams as well as external partners and business partners.
- Managing complex multi-function delivery relationships with executive leadership, establish relationships of trust with management and colleagues; and driving consensus across the organization on difficult topics.
- Support vendor relationships, contract negotiation and reconcilement of vendor invoices and hold vendor accountable to cost/schedule/quality deliverables.
Risk Management
- Manages adherence to all government, corporate and department standards, policies and procedures in all technical artifacts, tasks, and decisions across the technical team.
- Works to ensure all artifacts adhere to all standards, policies, and procedures.
- Proactively manages project risks and risk mitigation plans.
Financial Management
- Manage to the financial budget and schedule established for the program.
- Employ financial acumen with proper financial forecasting and create financial reports for executive leadership communication.
- Review and approve the program budget updates and maintenance.
Position Qualifications
- Bachelor's degree from an accredited university
- 6 years of Experience working in a team setting to deliver projects
- 6 years of Project Management experience including managing highly complex projects
- 6 years of Vendor management / negotiation experience
- 6 years of Project management and resource planning tools building and executing actionable plans
- 2 years of Experience managing multiple related projects together as a program
- 2 years of Effectively executing concurrent projects of varying size, cost, technologies,
complexity and risk - 2 years of Ensuring program benefits are clear and delivered through multiple project deliverables
Licenses/Certificates
- Required, PMP
- Preferred, PgMP
8:00am - 5:00pm Monday - Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.