Key Account Sales & Product Support Specialist

Comer Industries USA, Inc. is seeking a motivated early-career professional to support key customer accounts, develop new business opportunities, and provide product support. This role combines customer relationship management and sales activities with hands-on learning about our products, applications, and manufacturing processes.

The selected candidate will work closely with Product Management, Engineering, Customer Service, and Operations to understand customer needs and coordinate solutions. A technical or manufacturing background is preferred, but an engineering degree is not required. We are looking for someone with initiative, strong follow-through, and a desire to build a career in industrial sales, with development opportunities toward Area Sales Manager or Key Account Manager roles.

Key Responsibilities:

• Develop and maintain relationships with assigned customers, understand their business needs, and provide responsive support;
• Learn the company’s products, applications, and manufacturing processes to help customers identify suitable solutions;
• Collect customer requirements, specifications, and product questions and coordinate technical responses with Product Management and Engineering;
• Prepare and follow up on quotations, proposals, and customer presentations; support pricing discussions and negotiations within established approval guidelines;
• Identify new business opportunities through market research, customer outreach, and development of existing accounts;
• Coordinate with Engineering on customer requests for product modifications, samples, testing, and specification updates, and communicate progress to customers;
• Work with Customer Service and Operations to address order status, delivery concerns, and customer issues;
• Maintain accurate customer records, sales opportunities, quotations, and follow-up activities in the company’s CRM system;
• Support product presentations, customer visits, trade shows, and marketing activities;
• Contribute to assigned sales objectives, monitor account activity, and share customer and market feedback with the commercial team;
• Participate in product training and continuous improvement activities; perform other related duties as assigned.

Requirements:

• Degree in business, marketing, engineering technology, engineering, or a related field, or equivalent relevant experience;
• At least one year of sales or customer-facing experience, preferably in a manufacturing or industrial environment;
• A technical background gained through education, manufacturing work, product support, or industrial sales;
• Familiarity with mechanical products, power transmission applications, technical drawings, or customer specifications;
• Strong communication, customer service, and relationship-building skills;
• Proactive attitude, willingness to learn, and motivation to build a career in sales;
• Ability to manage priorities and work collaboratively across departments;
• Proficiency with Microsoft Office and willingness to learn CRM and business systems;
• Ability to travel for customer visits, training, and industry events as required.

What We Offer:

• Competitive salary package;
• Health, dental, and vision insurance;
• 401(k) with company matching;
• Professional growth within a technically advanced, international environment.