What are the responsibilities and job description for the Enterprise Acceleration Specialist position at Comcast?
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
The Enterprise Acceleration Specialist is responsible for accelerating Comcast Business Enterprise Solutions adoption, driving incremental new sales, and increasing overall penetration within defined MES accounts. This role partners closely with sales teams, sales leadership, and cross-functional stakeholders to execute targeted goals, objectives, and selling strategies for each opportunity. The Specialist helps reduce sales cycles, uncover new growth opportunities, and advance revenue, subscriber, and line-of-business performance across Enterprise Solutions. Success in this role requires a strong understanding of the competitive landscape, key vertical markets, and emerging technologies in order to effectively position Comcast Business Enterprise Solutions in the marketplace.
Job Description
Core Responsibilities
Skills
Account Management; Product Sales; Sales; Sales Management
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Associate's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Job Summary
The Enterprise Acceleration Specialist is responsible for accelerating Comcast Business Enterprise Solutions adoption, driving incremental new sales, and increasing overall penetration within defined MES accounts. This role partners closely with sales teams, sales leadership, and cross-functional stakeholders to execute targeted goals, objectives, and selling strategies for each opportunity. The Specialist helps reduce sales cycles, uncover new growth opportunities, and advance revenue, subscriber, and line-of-business performance across Enterprise Solutions. Success in this role requires a strong understanding of the competitive landscape, key vertical markets, and emerging technologies in order to effectively position Comcast Business Enterprise Solutions in the marketplace.
Job Description
Core Responsibilities
- Manage multiple projects and targeted account initiatives across identified accounts within the MES distributed enterprise portfolio.
- Accelerate sales and revenue growth by helping reduce Enterprise sales cycles and advancing qualified opportunities through the funnel.
- Respond to, engage with, and qualify prospects to create high-quality leads for Enterprise sales teams.
- Generate and pass qualified leads and interested accounts to the appropriate sales teams for follow-up and opportunity development.
- Gather customer intelligence, site inventory, and relationship-mapping insights using internal and external tools such as Workbench, Salesforce, LinkedIn, and Sales Navigator.
- Partner with Sales and Marketing to develop campaign scripting, value propositions, and training materials that support targeted sales initiatives.
- Serve as a subject matter and vertical-market resource for Comcast Business Solutions, including Broadband, Managed Services, VoIP, Ethernet, and Professional Services. Key industry focus areas may include Food & Beverage, Retail, Technology Services, Hospitality, and other priority verticals.
- Leverage a variety of selling tactics and prospecting activities, including cold calling, social networking, referral development, marketing campaigns, and trade show follow-up, to drive sales activity and solution adoption.
- Complete a defined number of outbound calls each day to achieve and exceed sales objectives and activity metrics.
- Respond to inbound sales activity across phone, email, chat, and microsite lead-generation channels.
- Maintain an accurate sales funnel representing a pipeline of opportunity equal to five times monthly sales objectives.
- Remain knowledgeable about Comcast Business products, the competitive marketplace, and emerging technology trends.
- Exercise independent judgment and discretion in matters of significance.
- Maintain regular, consistent, and punctual attendance. Must be able to work nights, weekends, and variable schedules as necessary.
- Perform other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Account Management; Product Sales; Sales; Sales Management
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Associate's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years