What are the responsibilities and job description for the Program Manager - Partner Operations position at Comcast Corporation?
Job Summary
Job Description
The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.
About the Team:
The MVPD Sales Team drives Comcast innovation and technology into the North American Service Provider market. We deliver solutions and services that enable our partners to go to market with the latest entertainment and connected living products such as X1, EntertainmentOS, Stream, Flex, XFi, xHome, Storm-Ready Wifi, and so much more. As the primary customer advocate, we work in tandem with our Comcast colleagues to define, prioritize, and track requirements, development, trials, and launch schedules for delivery of new products and services. This role will be at the forefront of the partner engagement and will interface directly with Comcast’s largest clients to provide regular program status updates, coordinate contract discussions and execution, organize executive communications and meetings, and support the sales leadership to drive revenue and subscriber growth.
What You’ll Do:
Plan and manage programs that result in product launches within a consumer market, ultimately driving revenue and record progress along the way
Apply strong verbal communication skills and business sense in meetings with external clients, as well as internal stakeholders
Identify and manage program critical path, being mindful of upstream and downstream dependencies.
Facilitate the development and implementation of key goals, objectives and success criteria for the program with key stakeholders and the core team.
Support the budget and resource forecasting process.
Analyze areas of risk by identifying and managing critical paths and risk areas. Establish contingency plans and identify trigger events and assume responsibility for corrective actions.
Work with leadership and core team members to help identify and assist in making program tradeoffs to balance scope, time and costs.
Using delicate communication to keep all stakeholders informed of progress and issues.
Skills & Experience We’re Looking For:
Strong program management expertise
Effective communication skills
Understanding of development processes, such as agile vs waterfall, etc.
Ability to understand basic cable technology
Additional Information:
- This will be a customer-facing role.
- This individual will be expected to work out of the Philadelphia office with the ability to travel to the office 4 days per week.
- 15-20% travel is expected.
About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
Medical & Dental
401(k) Savings Plan
Generous paid time off
Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
Learn more at jobs.comcast.com/life-at-comcast/benefits
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
