What are the responsibilities and job description for the Agency Director position at Combined, a Chubb Company?
Agency Director (AD)
Combined Insurance – A Chubb Company
Location: Chicago, IL - office zip code 60631
NOT A REMOTE ROLE, MUST BE ABLE TO ACCESS THE OFFICE DAILY
Position Summary
Combined Insurance, a Chubb company, is seeking an experienced and dynamic Agency Director (AD) to lead all aspects of market performance within assigned territories. As the executive leader, the AD is responsible for driving premium and policyholder growth, developing organizational capabilities, and ensuring operational excellence in alignment with Independent Agency policies and systems. The AD is accountable for everything that happens within their territory and is recognized as the key leader for their market.
Key Responsibilities
Executive Sales Leadership
- Lead sales, training, and operational support for all levels of the sales organization.
- Set and execute strategic direction for assigned markets, proactively addressing service gaps and operational challenges.
Sourcing & Development
- Lead Agency Leaders (ALs) and Agency Coordinators (ACs) in sourcing, appointing, and developing new Independent Agents (IAs) and agencies.
- Make final recommendations on IA appointments.
- Identify and drive targeted training initiatives in partnership with ALs.
Administrative Leadership
- Ensure customer service requests within the Market Office are resolved efficiently and effectively.
- Oversee administration and implementation processes, ensuring queries are managed appropriately.
- Lead the deployment and adoption of sales tools for ACs and IAs.
Performance & Compliance
- Analyze and manage performance at all levels (Sales Agents, ALs, ACs) within the territory.
- Ensure agency sales activities are compliant with carrier standards and state regulations.
- Serve as the primary liaison for carrier service and operational inquiries.
Qualifications
Core Competencies
- Business Acumen
- Influence
- Inclusive Team Leadership
- Execution
- Integrity & Courage
- Strategic Focus
Education & Experience
- Proven stable work history and success in leadership roles
- Minimum 5 years of insurance sales and sales leadership experience
- Demonstrated leadership and team development skills
- Has sold Employee Volentary Benefits in past experiences
- Intermediate PC/Laptop/iPad proficiency
- College degree preferred
- Life, Accident, and Health license required prior to employment
Employee Benefits
Combined Insurance offers one of the most comprehensive benefit plans in the industry, designed to support your financial and personal well-being:
- Health insurance
- Dental insurance
- Tuition reimbursement
- Company-match 401(k) plan
- Disability insurance
- Life insurance
- Employee referral bonuses
View full benefits details
About Combined Insurance
Combined Insurance, a Chubb company, is a leading provider of supplemental accident, health, disability, and life insurance in North America. With over 100 years of history, an A rating from the Better Business Bureau, and an A (Superior) rating from A.M. Best, Combined Insurance is recognized for its positive culture and commitment to excellence. The company is also ranked as the #1 Military Friendly® Employer in 2023 (over $1B revenue category).
Ready to lead and make an impact? Apply today to join a team that values leadership, integrity, and strategic vision.