Bartender - Homewood Suites by Hilton Chelsea

We are seeking a seasoned and approachable Bartender to be the face of our restaurant. As the primary point of contact, you will provide exceptional guest experiences by being quick on your feet, having a positive attitude, and enjoying interactions with people.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We foster innovation and empower individuals to bring forward-thinking concepts to life, enriching guest experiences. Our commitment to staying ahead of the curve has made us who we are today, and we strive to keep our ideas fresh.

With 40 hotels in our portfolio operating across 10 states, we offer exciting career advancement opportunities and growth through our continued expansion and project pipeline.

Key Responsibilities:

• Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (using their name whenever possible).
• Prepare and serve alcoholic and non-alcoholic drinks and menu items as offered to hotel guests.
• Oversee the stock of liquor and bar supplies.
• Prepare guest checks and collect payment.
• Light food preparation and service as needed.
• Verify guest identification.
• Promote and upsell drinks and special drink promotions.
• Create alcoholic beverages using proper portion controls and control service to prevent over-serving.
• Maintain accountability of all beverages, use proper judgment, refuse service to guests who are intoxicated or disruptive.
• Ensure cleanliness of glassware, china, and silverware before use.
• Comply with all liquor laws, health regulations, and Colwen and brand standards and policies.
• Set up the bar prior to opening; ensure the bar is clean pre- and post-shift according to operational standards.
• Ensure the cleanliness and condition of the bar, bar equipment, food prep and storage equipment, tables, and other tools.
• Perform side duties such as cleaning, garnish preparation, miscellaneous stocking, and preparation.
• Show general knowledge of the hotel, area, and events to answer any guest questions.
• Process payments in a timely manner as set by Colwen policy.
• Secure all alcoholic beverages, cabinets, and storage areas.

Requirements:

• One year of bartending experience.
• T.I.P.S. certification or State-specific equivalent (within 30 days if certification is expired).
• Ability to operate a point-of-sale system.
• Extensive knowledge of drink preparation and/or service.
• Ability to remain calm when dealing with difficult guests.
• Ability to work quickly and efficiently.
• Excellent interpersonal skills and service focus.
• Ability to maintain personal hygiene.
• Meet the legal age requirement of the jurisdiction.
• Ability to work a 7-day rotational schedule, including nights, weekends, and holidays.

We've got you covered: Benefits & Perks

• Medical Insurance with Company-funded HRA.
• Dental Insurance.
• Vision Insurance.
• Flexible Spending Accounts.
• Wide-array of Supplemental Insurance Offerings.
• Paid Time Off Programs.
• Employee Assistance Program.
• 401K Plan - Traditional & Roth Options with Employer Match.
• Hotel Discount Travel Program for Associates & Family.
• Exclusive Associate Discounts - Travel, Entertainment, & Retail.
• Training and Development Programs.
• Career Advancement Opportunities.

Colwen Hotels is an equal opportunity employer.