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DAS OIT: QUATLITY ASSURANCE SPECIALIST 4/QAS 4 | COLUMBUS, OH (HYBRID)

Columbus Technology Solutions
Columbus, OH Contractor
POSTED ON 6/10/2026
AVAILABLE BEFORE 7/10/2026

JOB TITLE: DAS OIT: QUATLITY ASSURANCE SPECIALIST 4 / QUATLITY ASSURANCE & TESTING LEAD 4

JOB DURATION: 8 EXTENSION
JOB LOCATION: COLUMBUS, OH (HYBRID) - **Hybrid position, currently expected to be in office two days a week and that is subject to change**

EXPERIENCE: 10 YEARS

Position Overview

The Quality Assurance Specialist 4 (QAS4) serves as a senior-level quality assurance professional responsible for leading testing efforts for enterprise ServiceNow applications and platform enhancements. This position will oversee quality assurance activities throughout the software development lifecycle, ensuring the delivery of high-quality solutions that meet business requirements and organizational standards.

The QAS4 will collaborate with Business Analysts, Developers, Product Owners, Scrum Masters, and business stakeholders to develop test strategies, execute test plans, manage defects, coordinate User Acceptance Testing (UAT), and support continuous improvement initiatives within an Agile development environment.

Key Responsibilities

  • Lead quality assurance and testing activities for ServiceNow platform implementations, enhancements, integrations, and upgrades.
  • Develop and maintain comprehensive test strategies, test plans, test cases, and test scripts.
  • Execute functional, regression, integration, system, and user acceptance testing.
  • Utilize ServiceNow Test Management and Automated Test Framework (ATF) to develop and maintain automated test suites.
  • Review business requirements, user stories, and acceptance criteria to ensure testability and completeness.
  • Collaborate with Business Analysts and Product Owners to clarify requirements and identify testing scenarios.
  • Track, document, and manage defects through resolution and validation.
  • Coordinate and support User Acceptance Testing (UAT) activities with business stakeholders.
  • Ensure traceability between requirements, test cases, and testing results.
  • Provide testing status updates, metrics, and risk assessments to project and program leadership.
  • Support Agile ceremonies, including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
  • Participate in ServiceNow platform upgrade testing and validation activities.
  • Identify opportunities for test automation and process improvements.
  • Mentor and guide to junior QA resources and project team members on quality assurance best practices.
  • Develop and maintain testing documentation and quality assurance standards.

Salary : $55 - $60

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