Workforce Innovation and Opportunity Act Program Specialist Full time

Columbus Technical College is seeking an individual to serve as full-time Program Specialist in our Workforce Innovation & Opportunity Act (WIOA) division under Student Affairs. This individual will provide specialized guidance, day-to-day technical management, and expertise over the program. This position is full-time/exempt.

Responsibilities:

• Advise students during early registration, open registration and drop/add periods; 
• Conduct information sessions for prospective students for WIOA program;
• Schedule, Administer and Interpret assessment exam and results for program qualification; 
• Answer WIOA application processing questions for new students; 
• Process program approval inquiry questionnaires for WIOA program; 
• Update program processing deadlines and other needed information to the college website; 
• Make recruitment visits to employers, career fairs, etc.; 
• Answer community inquiries from email and phone calls; 
• Write and update student information and marketing materials; 
• Assist faculty with student issues regarding registration, advisement and academics; 
• Assist with the annual college Job Fair and in-house program specific activities;
• Facilitate participant attendance and support service document processing bi-monthly
• Provide WIOA program technical assistance to staff, students, faculty, administrators and other customers in relation to program/operational area; 
• Perform programmatic/operational functions for the WIOA program; 
• Monitor student semester progress; 
• Maintain applicable financial/official student records and files in accordance with WIOA policy guidelines; 
• Generate reports regarding WIOA program activity; 
• Manage and maintain office supplies and equipment, create and process purchase order requests for program participant’s tools, equipment, services and supplies.

Competencies:

• Strong Oral and written communication skills 
• Decision making and problem-solving skills 
• Ability to work with limited supervision 
• Strong interpersonal relations skills and at ease dealing with the public 
• Knowledge of current industry trends and technology
• Knowledge of the mission of postsecondary vocational/technical education 
• Knowledge of college programs of study 
• Knowledge of financial aid requirements 
• Knowledge of related state and federal regulations 
• Knowledge of budget development and management principles

Minimum Qualifications:

• Associate’s degree *and* Three (3) years of related work experience
• Note: Experience may substitute for the degree on a year-for-year basis

Preferred Qualifications:

• Experience and knowledge of WIOA Policies and Procedures
• Experience WIOA Intake and Enrollment Procedures
• Experience with Banner, Degree Works and Blackboard

Application Deadline:

Applications accepted until filled. Applicants must submit a Columbus Technical College employment application online, upload a cover letter, resume, and an unofficial copy of transcript(s) for all degrees conferred. **Please note: All references will be checked prior to employment offer. Post offer requirements will include a criminal background check and motor vehicle records check. **

Employment Policy:

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Columbus Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution’s ability to achieve its mission and strategic priorities in support of student success.
For nondiscrimination information, please contact:

• Dr. Felicia Harris, Title IX Coordinator for Students – 706.641.5032, [email protected]
• Jennifer Thompson, Title IX Coordinator for Employees – 706.649.1883, [email protected]
• Olive Vidal-Kendall, Section 504 Coordinator (ADA/Section 504) – 706.649.1442, [email protected]

All coordinators can also be reached at Columbus Technical College, 928 Manchester Expressway, Columbus, Georgia 31904-6572.