Facilities Support Supervisor

Job Title:                                              Facilities Support Supervisor                                                         

Department:                                        Buildings & Grounds                                                              

Reports To:                                          Facilities Support Manager                               

Supervisory Responsibility:                 Facilities Support Staff                            

FLSA Status:                                      Regular, Full-Time, Non-exempt                                                   

Work schedule:                                  7:30am – 4pm, Sunday – Thursday 

Tuesday – Saturday                                     

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Job Summary:  

The Facilities Support Supervisor supervises and coordinates activities of facilities staff to ensure that museum buildings and grounds are maintained in a clean, safe, and orderly condition.  They/them supervise the training and ongoing performance of facilities support staff in janitorial methods and procedures and proper operation of equipment.  This position is responsible for the oversight of daily cleaning duties and special cleaning projects across multiple job sites, while providing coverage and support throughout the organization’s buildings. Inspects work performed to ensure performance to specifications and established standards. Notifies Facilities Operations Manager of needed repairs. Assists with cleaning snow or debris from sidewalks and parking surfaces. 

Duties & Responsibilities: 

1. Manages employee time sheets.  Reports excessive employee absences or deficiencies to the Facilities Support Manager documenting performance issues as they occur. 
2. Supervises training of Facilities Support staff, including understanding of museum procedures, proper use of chemicals, and special procedures for cleaning in and around galleries where art is displayed. Guides, directs and motivates facilities staff members, including setting performance standards and monitoring performance. 
3. Oversees and participates in cleaning of all museum facilities including sweeping, vacuuming, mopping, dusting, shampooing, steam cleaning, striping, waxing, polishing and buffing floors, carpets, and furniture. Ensures rubbish is properly placed in dumpster and/or recycling bins.  Ensures all restrooms are cleaned, sanitized and replenished with supplies.  Responds to spills or other housekeeping emergencies as required.  Oversees cleaning of drinking fountains, mirrors, tables, walls, fixtures, blinds, light fixtures, windows, metal and woodwork. 
4. Directs personnel in picking up litter from around building and grounds daily. 
5. Performs corrective or remedial duties as necessary. 
6. Perform fill-in or substitute duties as necessary, which include but not limited to evening events  
7. Assist Facilities Support Staff with getting the building open and with the upkeep of the building  
8. Inspects and maintains custodial equipment and small tools for proper operating condition. 
9. Receives and maintains inventory of cleaning chemicals and supplies. Report product that is needed to Facilities Operations Manager.  
10. Attends regular departmental and operational meetings to discuss priorities, share updates, and coordinate tasks
11. Maintains a moderate degree of public contact.  Uses excellent customer service skills. Establishes and maintains effective working relationships with other staff, trustees, donors, volunteers, and all members of the general public. 
12. Attendance at work is an essential function of this position. 
13. Other duties as assigned. 
14. Compiles with all applicable safety rules, regulations, standards, and emergency procedures, including OSHA, federal, state, and local security techniques, and standards. Plans work with safety and security front of mind. Continually assesses safety conditions to ensure individual and workplace safety, and safety of visitors and staff. Promotes visitor safety and building security.  

Qualifications: 

1. High School Diploma or GED.  Ability to read, write, perform basic math. 
2. Knowledge of building housekeeping and janitorial procedures and equipment. 
3. Excellent communications skills required.  Effectively communicating with all levels of staff and public. 
4. Must be able to read and follow written instructions. 
5. Must be able to establish and maintain working relationships with co-workers, other museum staff members, volunteers, and the general public. 
6. Proficient with windows programs (Outlook, Word, Excel, Teams) 
7. 1 year janitorial or related experience 
8. 1 year leadership/supervisory experience 
9. Strong organizational skills 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to reach with hands and arms.  The employee frequently is required to stand; walk; and use hands to finger, handle or feel or to operate objects, tools, or controls.  The employee is occasionally required to sit; climb or balance, stoop, kneel crouch, or crawl; and talk or hear. 

The employee must be able to climb to heights of 30’ or higher.  The employee must have the ability climb ladders or trusses and operate a power lift. 

The employee may frequently lift and/or move up to 80 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Work Environment: 

The noise level in the work environment is moderate. 

While performing the duties of this job, the employee occasionally works near moving mechanical parts. Work is performed inside/outside in all types of weather conditions.  The employee is occasionally exposed to cold, wet and/or humid conditions and lightning.