Team Leader

The Team Leader is responsible for guiding and managing the operations of their assigned team. This includes providing strategic direction, administrative oversight, and ensuring the effective coordination of service delivery for team members under their supervision. They are accountable for the overall performance of the team, including staff management, program implementation, and operational efficiency.

Key responsibilities include planning, assigning, evaluating, and reviewing staff work, as well as contributing to service coordination and continuous improvement efforts. The Team Leader collaborates with provider agencies to ensure services are delivered in a timely and effective manner.

Additionally, the Team Leader may represent The Columbus Organization on committees, task forces, and in public forums. They engage with external stakeholders—including individuals and families, community representatives, state offices, and service providers—by providing information, addressing inquiries, resolving complaints, and explaining policies and programs.

1. Leadership & Supervision

1. Program Oversight

1. Administrative Responsibilities

1. Strategic Planning & Development

1. Business Development & Community Engagement

1. Compliance & Quality Assurance

1. Bachelor’s degree in a human services field (such as social work, psychology, special education, nursing, or a related discipline), or four years of relevant experience in a similar role (e.g., case management, behavioral health support, community outreach, counseling services, residential care, or client advocacy).

1. Minimum of two years of experience in care coordination for individuals with developmental disabilities

1. Valid state driver’s license, automobile insurance, and access to a personal vehicle. 

1. Must reside in the assigned territory (exceptions may be considered). 

1. Mobile position requiring regular travel and exposure to varying weather conditions. 

1. Occasional evening and weekend work may be required.

1. Georgia:

1. Indiana:

1. Proficiency in Microsoft Office 365. 

1. Strong planning, analytical, and reporting skills. 

1. Ability to interpret policies and procedures. 

1. Effective problem-solving and decision-making abilities. 

1. Excellent communication and interpersonal skills. 

1. Ability to present information clearly to diverse audiences. 

1. Skilled in evaluating data and drawing valid conclusions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

The Columbus Organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Columbus Organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Columbus Organization expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Columbus Organization’s employees to perform their job duties may result in discipline up to and including discharge.

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