ES Case Manager Aide/Shelter/New Haven

Columbus House, Inc.
Job Posting: Full Time (40 hours/week), FLSA Non-Exempt, Non-Essential
Case Management Aide 

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested 
 

Company Overview & Mission 
Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. 
 
Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." 

Purpose

Under the direction of the Manager of Shelter Operations, the Shelter Case Management Aide (CM Aide) provides supervision, safety, organization, and program management support to all clients that reside at the main shelter. The CM Aide networks with the Greater New Haven Recovery Focused Programs, Sober Living Programs and Social Service System and collaborates with other Columbus House residential staff to provide an environment that reflects the core values of Trauma Informed Service: Safety, Trustworthiness, Choice, Collaboration, and empowerment.

Duties and Responsibilities

•  Perform regular wellness rounds at the main shelter
•  Supervise up to 60 clients to ensure compliance with all house rules 
• Support and engage clients to assist them with following their service plans and achieving their goals
• Observe and document medication calls when assigned 
• Help move client belongings as necessary 
• Complete work orders when needed 
• Collaborate with other agencies and social service providers 
• Attend agency and program meetings as scheduled 
• Complete all required reports/incident logs/ case notes/incident reports 
• Enforce house rules and maintain incident log   
• Supervise resident chores 
• Be proficient with CT HMIS system and enter data as directed 
• Support Manager by completing pre-screenings, intake/admission, case notes, and discharges and collaborate on individual service plan creation and execution. 
• Remain on-site to perform essential functions during emergency situations as designated by the Director of Emergency Services  
• Other related duties as assigned 

Qualifications

• High School Graduate or equivalent
• Demonstrated the ability to manage, motivate and direct clients.
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
• Knowledgeable of basic security techniques and concerns
• Culturally competent; must possess the capacity to work within a team and foster teamwork.
• General understanding of crisis intervention skills, confidentiality, boundaries, universal precautions
• Strong empathic skills coupled with a high degree of reliability and punctuality.
• Able to effectively use the local network of substance abuse, mental health, and social service providers.
• Able to meet all documentation requirements including pre-screenings, intake/admission, case notes, discharges etc. 
• Able to foster a Harm Reduction philosophy within the work environment.
• Valid Drivers’ license with a good driving history

Supervised by: Director of Emergency Services
Salary: $19 per hour plus excellent benefits
Schedule:  Monday – Friday 8am-4pm 

Benefits:

· Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment

· 401 K retirement plan with employer matching contribution

· Paid time off

· 10 paid holidays

Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org

Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply

Salary : $19