What are the responsibilities and job description for the Annex Greeter position at Columbus House, Inc?
Columbus House, Inc.
Job Posting: Full Time, (40 hours/week), FLSA Non-Exempt, Essential
Annex Greeter
VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested
Company Overview & Mission
Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.
Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."
Purpose
Under the direction of the Senior Manager of Outreach & Engagement, the Greeter seeks
to create and maintain a positive, welcoming atmosphere reflective of the core Trauma
Informed Care Values of SAFETY, TRUSTWORTHINESS, CHOICE,
COLLABORATION, and EMPOWERMENT. The Greeter is the first point of contact
for all visitors to the Annex’s programs: Outreach and Engagement, Pathways to
Independence, and Shelter Case managers and performs various office functions in
support of program staff.
Qualifications, Knowledge, Skills And Abilities
High School graduate or equivalent. Excellent customer service skills. Demonstrated the
ability to manage, motivate and interact with homeless clients. Aware of and comfortable
dealing with mental health, substance abuse, and dual diagnosis issues. Commitment to
confidentiality, proper boundaries and universal precautions. Organized yet flexible while
able to employ recovery language as appropriate. Computer literate with proficiency in
common desktop applications. Must be respectful, non-judgmental, compassionate, and
empathetic towards others. Culturally competent with the capacity to work within a team
and foster teamwork. Able to meet all documentation requirements. Bi-lingual
English/Spanish preferred.
Responsibilities
Supervise access into Annex building via calls from outdoor electronic callbox and or
manually answering door when necessary to clients and guests. Facilitate and maintain a
positive, peaceful and welcoming atmosphere as the first point of contact. Provide
customer service to clients, visitors, case managers and program managers. Respond to
client requests with patience and respect. Serve as a point of contact for information
concerning the activities of the office and respond to all inquiries within established
guidelines. Notify appropriate staff when clients appear for scheduled meetings. Inform
clients of staff absences and take messages for absent staff. Reschedule appointments for
clients when necessary. Answer calls at the front desk and direct them to appropriate staff
members. Maintain daily sign-in sheets and coordinate phone use for clients if
appropriate. Keep adequate supplies in the toiletries closet for clients. Coordinate and
maintain list for client showers. Ensure towels are distributed to clients and returned for
laundering; distribute toiletry supplies and, when available, underwear and restock as
needed. Coordinate bathroom use for clients. Receive and distribute mail to staff post
boxes. Order supplies monthly for all Annex housed programs including, but not limited
to: Outreach & Engagement, Pathways to Independence, and Shelter Case Managers.
Schedule conference rooms use for Annex programs and agency partners of Columbus
House. Perform Additional Responsibilities And Related Tasks As Requested.
Supervised by: Manager of Emergency Services
Salary: $18.00 to $19.00 based on experience
Schedule: Monday through Friday 8am- 4pm
Benefits
Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment401 K retirement plan with employer matching contributionPaid time off 10 paid holidays
Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org
Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply
PI280111906
Job Posting: Full Time, (40 hours/week), FLSA Non-Exempt, Essential
Annex Greeter
VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested
Company Overview & Mission
Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.
Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."
Purpose
Under the direction of the Senior Manager of Outreach & Engagement, the Greeter seeks
to create and maintain a positive, welcoming atmosphere reflective of the core Trauma
Informed Care Values of SAFETY, TRUSTWORTHINESS, CHOICE,
COLLABORATION, and EMPOWERMENT. The Greeter is the first point of contact
for all visitors to the Annex’s programs: Outreach and Engagement, Pathways to
Independence, and Shelter Case managers and performs various office functions in
support of program staff.
Qualifications, Knowledge, Skills And Abilities
High School graduate or equivalent. Excellent customer service skills. Demonstrated the
ability to manage, motivate and interact with homeless clients. Aware of and comfortable
dealing with mental health, substance abuse, and dual diagnosis issues. Commitment to
confidentiality, proper boundaries and universal precautions. Organized yet flexible while
able to employ recovery language as appropriate. Computer literate with proficiency in
common desktop applications. Must be respectful, non-judgmental, compassionate, and
empathetic towards others. Culturally competent with the capacity to work within a team
and foster teamwork. Able to meet all documentation requirements. Bi-lingual
English/Spanish preferred.
Responsibilities
Supervise access into Annex building via calls from outdoor electronic callbox and or
manually answering door when necessary to clients and guests. Facilitate and maintain a
positive, peaceful and welcoming atmosphere as the first point of contact. Provide
customer service to clients, visitors, case managers and program managers. Respond to
client requests with patience and respect. Serve as a point of contact for information
concerning the activities of the office and respond to all inquiries within established
guidelines. Notify appropriate staff when clients appear for scheduled meetings. Inform
clients of staff absences and take messages for absent staff. Reschedule appointments for
clients when necessary. Answer calls at the front desk and direct them to appropriate staff
members. Maintain daily sign-in sheets and coordinate phone use for clients if
appropriate. Keep adequate supplies in the toiletries closet for clients. Coordinate and
maintain list for client showers. Ensure towels are distributed to clients and returned for
laundering; distribute toiletry supplies and, when available, underwear and restock as
needed. Coordinate bathroom use for clients. Receive and distribute mail to staff post
boxes. Order supplies monthly for all Annex housed programs including, but not limited
to: Outreach & Engagement, Pathways to Independence, and Shelter Case Managers.
Schedule conference rooms use for Annex programs and agency partners of Columbus
House. Perform Additional Responsibilities And Related Tasks As Requested.
Supervised by: Manager of Emergency Services
Salary: $18.00 to $19.00 based on experience
Schedule: Monday through Friday 8am- 4pm
Benefits
Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment401 K retirement plan with employer matching contributionPaid time off 10 paid holidays
Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org
Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply
PI280111906
Salary : $18 - $19
Per Diem Emergency Department Greeter
Griffin Health Brand -
Derby, CT