Admininistrative Support Specialist II - G113 E911

Major Duties and Responsibilities

This position is part of the Support Services Bureau and may be assigned to any of its units, including Records, Desk Services, Property & Evidence, or 911.

• Enters hours worked by department or division staff; maintains and updates sick leave, overtime hours, and vacation and holiday time.
• Types letters, memos, charts, labels, and reports. Enters and retrieves information using a computer.
• Answers emergency and non-emergency calls from the public; takes messages, screens calls, transfers calls, and provides information; receives citizen complaints.
• Greets visitors and customers; directs them to the appropriate area or assists them with information.
• Picks up, sorts, stamps and distributes mail.
• Files and retrieves documents.
• Photocopies reports, charts, memos, and other documents.
• Orders office supplies. Receives business license, inspections, and code reports daily; Receives, prepares, and distributes permits.
• Logs, distributes, and tracks subpoenas from various courts and attorneys.
• Enters data on all in-service and outside training registrations, firearms range reservations, test scores, completed certifications, and other pertinent training information.
• Adequately maintain active evidence file in accordance with accepted criminal justice practices.
• Provide evidence and information needed for court investigations.
• Prepare warranty claims and adjustments.
• Maintain records of clothing and equipment issued to individual officers and employees.
• Maintain records on assignment of all police vehicles.
• Maintain records on all damaged vehicles, including recording whether vehicles are damaged through the fault of officers.
• Maintain service records on all vehicles assigned to the department.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of department policies and procedures.
• Knowledge of record keeping, report preparation, filing, and records management techniques.
• Knowledge of correct English usage including spelling, grammar, punctuation, and vocabulary.
• Knowledge of work-related computer applications.
• Knowledge of basic mathematics.
• Skill in the operation of standard office equipment.
• Skill in the operation of computers and various software programs.
• Skill in oral and written communication.

Minimum Educational and Training Requirements

Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of a valid driver’s license to operate the motor vehicle assigned. Requirement exists at the time of hire and as a condition of continued employment.

Physical Requirements

The work is typically performed while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee occasionally lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color.

• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Hearing 2 – receive detailed information, make discrimination in sound.
• Kneeling – bending legs at knee to come to rest at knees.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity – picking, pinching, typing, working with fingers rather than hand.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word.
• Talking 2 – shouting to be heard above ambient noise.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The work is typically performed in an office, library, or computer room where the employee may be exposed to noise.