What are the responsibilities and job description for the Assistant Banquet Manager position at Columbia University Facilities & Operations?
- Job Type: Officer of Administration
- Regular/Temporary: Regular
- Hours Per Week: 35
- Salary Range: $70,000 - $75,000
Position Summary
Under the direction of the Manager, Catering Operations, the Assistant Banquet Manager will assist with the oversight of daily Banquet functions and activities. Perform guest service; direct and supervise set-up, function flow, maintenance and break-down of banquets; train team members; supervise and assist with scheduling of team members. The Assistant Banquet Manager will assume the responsibilities of the Assistant Manager/Manager, Catering Operations when required.
Responsibilities
- Provide excellent guest service. Greet the event host and maintain communication with the host throughout the event to assure complete guest satisfaction.
- Work closely with kitchen and stewarding staff to effectively communicate all timing of food functions.
- Direct set-up and function flow for events. Provide functional supervision of Porters, and/or Catering Delivery Staff during set-up, as well as supervision of wait staff during assigned functions.
- Assist with the scheduling of Catering Delivery, waiters, bartenders, and coffee service.
- Assist with the recruitment of service personnel. Train and counsel service employees and ensure that all policies and/or guidelines of the guest service standards are followed.
- Assist with the coordination of payroll tasks for banquet staff members.
- Coordinate requisition of liquor prior to the function; requisition soda, dry goods, and other storeroom items. Assist sales staff with proposed room set-up and capacities.
- Ensure compliance with health, safety, and sanitation standards; ensure organization and cleanliness of all storage rooms and storage spaces.
- Inspect banquet rooms to ensure proper set-up and cleanliness. Communicate any urgent repairs to the relevant department. Maintain an updated punch list for the Engineering and/or Facilities departments.
- Perform other related duties as required.
- Bachelor's degree and/or its equivalent required. Up to two years of food and beverage service or other related experience is required.
- Demonstrated ability to lead as well as collaborate.
- Must be detail-oriented and possess excellent organizational and communication skills.
- Demonstrated commitment to diversity and cultural sensitivity.
- Working knowledge of Microsoft Word and Excel is required, and knowledge of event software such as Delphi or EMS is desired.
- Requires a high energy level to ensure proper execution of tasks and smooth functioning of the banquet.
- Must be able to work a flexible work schedule, including weekends and holidays.
- Hotel/restaurant degree.
- Knowledge of international foods/cuisine, foreign and domestic wine; familiarity with Continental and French Cuisine; upscale Banquet service and operations.
- Knowledge of the New York Metropolitan area.
Columbia University is committed to the hiring of qualified local residents.
Salary : $70,000 - $75,000