Referral Coordinator/Receptionist

Job description

We are looking to hire a referral coordinator/medical receptionist with excellent organizational. Referral coordinator/Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.

To ensure success, referral coordinator/medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Medical Receptionist Responsibilities:

Qualifications:

• Creates and follows up on referrals
• Sends and retrieves Medical Records or requesting medical records
• Fills in as Receptionist as needed:
• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctors, staff, and patient information.
• Schedule appointments between doctors and patients.
• Adhere to policy and procedures during all activates.
• Communicate medical results to patients under clinical supervision.
• Complete accurate documentation of patient visits.

Requirements:

• High school diploma/GED required (Associate degree preferred)
• Front Desk / Receptionist: 2 years (Required)
• 2 years’ experience in medical assisting preferred
• Familiar with ECW a plus
• Experience with referrals
• Ability to handle a fast-paced environment and prioritize tasks based on importance
• Excellent communication and problem-solving skills
• Experience with Microsoft Office
• Working knowledge of medical terminology and HIPAA regulations
• Knowledge of referral process and posting claims payments a plus
• Innovative thinker with strong conceptual and problem-solving skills.
• Strong organizational, administrative, and planning skills.
• Ability to manage a large amount of inbound and outbound calls.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Individuals must pass a Background screening and Drug test.

Job Type: Full-time

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Job Type: Full-time

Pay: $16.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• referral: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $16 - $23