Spa Manager - Sage Lodge

Spa Manager 

Let's start off with the most important part-what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status 

• Salary Range: $80,000 to $85,000 DOE
• Cellphone Allowance
• Incentive Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

 Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Oversees and supervises the day to day operations of the Spa. 
• Responsible to ensure the overall cleanliness of the facilities.
• Develops, coordinates and promotes Spa programs to maximize guest enjoyment and revenue.
• Maintains efficient operations, and adherence to established safety and quality standards.
• Ensures safe work environment, immediately reporting unsafe conditions or equipment.
• Maintains a variety of retail goods and spa products for purchase.
• Maintain professional communication with all departments and ensures all team members are informed of updates, changes and/or problematic situations.
• Responds to internal and external inquiries, complaints and maintains favorable guest and team member relations.
• Prepares annual department income and expense budget. 
• Reviews market information to determine trends and identify guest’s needs.
• Audits payroll on a bi-weekly basis including providing technician reports.
• Other duties that may be associated with Spa operations.

What You Bring

• Bachelor’s Degree (BA) from four-year college or university, or three to five years Spa Supervisory or equivalent combination of education and experience.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members.
• The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and the ability to interpret instructions furnished in written, oral, diagram or schedule form is required to successfully perform the essential duties described above.
• Must be familiar with Microsoft Word, Excel, Outlook and other computer programs.
• Have the ability to multi-task and work in a fast-paced environment with shifting priorities.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.