Rooms (Hotel) Intern | Semiahmoo Resort

Rooms (Hotel) Intern | Semiahmoo Resort, Golf, and Spa
Program Length: 12 Weeks

Join our dynamic hospitality team for an immersive 12-week Rooms Division Internship, where you’ll gain hands-on experience across both Front Office and Housekeeping operations. This program is designed to provide you with a comprehensive understanding of hotel operations, guest service excellence, and leadership development. You’ll learn from seasoned professionals, rotate through critical roles, and take on meaningful projects that give insight into what it takes to run a hotel at a high level.

This internship is ideal for aspiring hospitality leaders looking to build operational expertise, administrative skills, and practical leadership experience while making a tangible impact on guest satisfaction.

Program Length: 12 weeks minimum, 16 weeks maximum
Tentative Start Date(s): 5/15 – 6/15
Tentative End Date: 8/15 – 10/15

The Perks
*Eligibility of perks is dependent upon job status

• Pay Range: $19.66 - $20.16 per (hour) depending on experience and rotation
• Tip eligible
• Get Paid Daily (Make any day payday)
• Paid Time Off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!)
• Task Force Work Opportunities (Grow your career in idyllic locations)
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Online Learning Platform to Help You Develop!

Our Commitment to You:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:
The Brass Tacks

• Gain hands-on experience in Front Office operations including check-in/out procedures, VIP service, reservations, PBX, and valet coordination.
• Rotate through Housekeeping roles including cleaning rooms, room inspections, public area maintenance, inventory and linen management, and guest room readiness.
• Participate in cross-departmental coordination to ensure seamless guest experiences.
• Learn administrative skills including scheduling, labor and occupancy reporting, and inventory tracking.
• Develop leadership and coaching skills through supervised mini-leadership challenges and team mentoring opportunities.
• Work on a capstone project aimed at improving guest service or operational efficiency, culminating in a presentation to leadership.
• Observe and practice service recovery, anticipating guest needs, and exceeding guest expectations.
• Attend mentoring sessions
• Other tasks as assigned

The Nitty Gritty

• Currently a University Student or recent graduate, preferably from Hospitality Business Management (or similar) fields.
• Prior experience preferred, but not required.
• Availability to internship 16 weeks is a plus
• Willingness to learn, show-up, smile and work on a team.
• Engaged in a forward moving educational or vocational program. 
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from peers, managers, clients, customers, and the public.

• The ability to interpret written and oral instructions.
• Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work:
Located on the pristine shores of Semiahmoo Bay and Drayton Harbor, Semiahmoo Resort, Golf, and Spa is located just about 45 minutes south of Vancouver, BC and 90 minutes north of Seattle. With an abundance of outdoor activities, including beachcombing, paddle boarding, kayaking, bird watching, and so much more, you'll never find yourself looking for something to do. Guests can also book tee times at Semiahmoo Golf & Country Club, open year-round. For guests seeking a more relaxing escape, The Spa at Semiahmoo offers a robust menu of wellness treatments featuring organic skincare products.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

Salary : $20 - $20