Client Financial Specialist

Columbia Community Mental Health is a nonprofit agency and Certified Community Behavioral Health Clinic that provides services to individuals with mental, addiction and developmental disabilities. 

We uphold our values in authenticity and commitment to quality care. Members of our CCMH team have a daily opportunity to make a positive impact. 

Position: Client Financial Specialist

Department: Operations and Business Department

Shift: Individual schedules can be determined with supervisor and within business needs/hours. In general, our agency provides services Mon-Fri from 8:00am to 5:00pm. 

Salary Range: $22.19 to $29.58 (hourly). There are 15 steps on our salary scale. We use a bona fide factor system to determine starting wage (years of experience, education, credentials, and specialty skills that relate to the job requirements).  
 
Benefits: CCMH provides a generous comprehensive benefits program to employees and family members, including qualified domestic partners.

• Generous Paid Time Off Package. (Full-time employees can earn 22 days of vacation, 9 days of sick time by the end of the first year). Accrual increases with length of service.
• CCMH recognizes 11 holidays plus a Floater Holiday
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Coverage (begins 1st of the month following hire date)
• 403(B) Retirement Savings (Pre- and post-tax plans with matching contribution)
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award, Outstanding Employee of the Department Annual Award
• Voluntary Life Insurance
• Accidental Coverage Insurance
• Student Loan Forgiveness Program (PSLF), NHSC Loan Repayment Program
• Educational Assistance (up to $5,250 a year), Professional Development Assistance
• Licensure Supervision and Continued Education Provided

Wellness Benefits: 

• Employee Assistance Program’s (EAP)
• Trauma Support Team – Monthly Loss Processing Group led by our Licensed Clinical Directors

Position Requirements: A high school diploma or equivalent is required. Candidates must have a minimum of one (1) year of healthcare billing, revenue cycle, or financial operations experience; two (2) or more years of directly related experience is preferred. Experience using electronic health record (EHR) systems is required, with Epic or OCHIN Epic experience strongly preferred. An associate’s degree or relevant coursework in healthcare, finance, or business is preferred. Experience with Medicaid/OHP, Medicare, or behavioral health billing is also preferred. A combination of education and experience that demonstrates the ability to successfully perform the duties of the position may be considered. Bilingual Spanish proficiency is an asset.

Summary: The Client Financial Specialist supports the financial integrity of services delivered at Columbia Community Mental Health (CCMH) by ensuring accurate billing, payer compliance, authorization tracking, and revenue reconciliation within the OCHIN Epic Electronic Health Record (EHR). This role focuses on post-registration processes and supports clinic-assigned Epic billing work queues across all stages of the revenue cycle. The Client Financial Specialist plays a key role in supporting CCMH’s Certified Community Behavioral Health Clinic (CCBHC) model by ensuring services are billed correctly, revenue is captured appropriately, and billing processes support equitable access to care while maintaining compliance and strong internal controls.

 Commitment to Diversity, Equity and Inclusion:  CCMH strives to address, explore, educate, learn about, and respond to the diversity of the human experience. We create an inclusive, equitable, culturally competent, and supportive environment where employees model behavior that enriches our community. We call our colleagues forward to take conscious and deliberate action to dismantle all systems of oppression by fostering an anti-racist, gender affirming, class conscious, disability aware environment where the innate humanity of others is recognized and celebrated.

Working conditions: This position works in an office environment.

Columbia Community Mental Health is an Equal Opportunity Employer, committed to building a culturally diverse workplace. As such, all qualified applicants are encouraged to apply and all will receive equal consideration without regard to race, color, religion, gender, national origin, age, veteran/reserve/national guard, disability, or any other similarly protected status.

CCMH is a Drugfree workplace.

FMLA POSTER:

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.