What are the responsibilities and job description for the Restaurant Server/Bartender position at Columbia Club Inc.?
Server/Bartender
Shift: Flexible
Columbia Club, a private city club established in 1889, on Monument Circle, offers an opportunity for those seeking to join our dedicated team. With 20,000 square feet of state-of-the-art meeting and event facilities, In-suite guest rooms, and multiple dining rooms, Columbia Club provides a unique and distinguished experience. Complemented by member services and a Health & Wellness Center, the Club embodies excellence in every aspect of city club life.
Job Responsibilities:
- Greet and welcome customers in a warm and friendly manner
- Take accurate food and drink orders and ensure they are delivered promptly
- Provide recommendations to customers based on their preferences and menu items
- Mix, garnish, and serve a variety of beverages according to recipes and standards
- Check identification to verify customers' legal drinking age and refuse service to intoxicated customers
- Maintain cleanliness and organization of the bar area, tables, and seating areas
- Upsell food and beverage items to increase sales and revenue
- Handle customer complaints and resolve any issues that may arise with professionalism and poise
- Collaborate with the kitchen and other staff members to ensure a smooth and enjoyable dining experience for customers
- Perform opening and closing duties, including cash handling, inventory management, and general cleaning tasks
- Be knowledgeable about food and beverages, including specials, ingredients, and preparation methods
- Adhere to all health and safety regulations and alcohol serving guidelines
Qualifications:
- Proven work experience as a Server and/or Bartender in a restaurant or bar setting
- Excellent customer service and communication skills
- Ability to memorize and recall menu items, ingredients, and preparation methods
- Strong knowledge of spirits, wine, beer, and cocktails
- Ability to multitask and prioritize tasks effectively
- Attention to detail and ability to work under pressure
- Availability to work evenings, weekends, and holidays
- Ability to stand, walk, and lift heavy items for extended periods
- Basic math skills and cash handling experience
Competencies:
Ability to follow instructions and collaborate effectively in a team environment.
Compensation:
We offer competitive hourly rates and outstanding benefits, including health insurance (available after 60 days), 401K (with a 4% match after six months), paid time off (PTO), educational opportunities, the potential for career advancement, and a positive work environment centered around teamwork, professionalism, learning, and excellence.
Job Requirements:
- Overtime may be required on an as-needed basis.
- Candidates must have the flexibility to work weekends and holidays as necessary.