Product Owner - Credit Systems

About the Role:

Accountable for Product strategy development, and recommending, prioritizing, and delivering new product features for the purpose of maximizing the business value of the Product Group. Performs role of product advocate on cross-functional teams, presenting new product proposals and/or enhancements that support achievement of bank goals and strategy.

• Responsible for creating and supporting the strategic operational direction for the Frontline product line and/or managing a portfolio of assigned products. Clearly articulates product positioning, key benefits, and business value proposition.

• Develop and maintain assigned product line roadmap(s), deliver product requirements and bring new features to launch. Evaluate the impact of regulatory changes, risk assessments, incorporating Bank initiatives, and/or user needs analysis.

• Responsible for writing user stories, prioritizing the product backlog, and ensuring feature/enhancement is aligned with the product roadmap for the assigned product group.

• Responsible for evaluating and enhancing assigned frontline products, identifying opportunities for enhancements, tracking user satisfaction and managing changes to assigned products. This includes evaluating the impact of regulatory changes, risk assessments, incorporating Bank initiatives, and user needs analysis on new and/or enhanced products and solutions.

• Partner with delivery team, stakeholders, and key frontline subject matter experts and/or lead cross-functional project teams in the creation and launch of new products and enhancements based on business strategy. May include developing release plans, presentations, development of training material, communications and other information related to release management.

• Supports securing and/or negotiating contracts with and managing the vendor relationships with those who provide solutions and services to the Bank. May conduct risk reviews and analysis of effectiveness.

• Responsible for product user support. This includes maintaining user guides, responding to user inquiries, identifying issues, troubleshooting system failures, and facilitating timely resolutions to minimize down time.

• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

• Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.

• Takes personal initiative and is a positive example for others to emulate.

• Embraces our vision to become “Business Bank of Choice”

• May perform other duties as assigned.
  

About You:

Education

• Bachelor's Degree in Business, IT, Finance, or related field (preferred)
  

Experience

• 4-7 years — of product management, IT, and banking experience combined (Required)
  

Skills

• Experience with Agile, Scrum, SAFE and Kanban experience required.

• Extensive ability to initiate and drive projects to completion with minimal guidance. This includes demonstrated project leadership of product delivery teams, comprised of cross-functional experts and vendors.

• Extensive knowledge of the Bank’s products, services, processes, and infrastructural components that impact assigned products and solutions. Experience with CreditLens, Visual Studio, and/or GitHub Enterprise is preferred.

• Knowledge of database design and reporting. Experience with SQL is a plus.

• Possess excellent organizational and time management skills, sharp analytical and problem-solving skills, creative thinker with a clear vision, and strong attention to detail.

• Extensive written and verbal communication, presentation skills, and project management skills. Ability to train and present to small and large audiences. Ability to present findings and recommendations to the most senior levels of the organization.

• Extensive ability to work effectively with individuals and groups across the company and with vendor partners to achieve positive customers experience and timely problem resolution.

• Possess strong understand of Regulatory and Compliance, and Product Risk Mitigation strategies.
  

Travel Requirements

• Occasional
  

The pay range for this role is $80,000 to $105,0000.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com .

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.