What are the responsibilities and job description for the MANAGER ON DUTY -SUPREME SPORTS CLUB position at Columbia Association?
Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association.
Do you enjoy serving others and working in a fast-paced environment? Supreme Sports Club is looking for friendly, customer service-oriented and highly motivated individuals to join our team!
The Manager on Duty will coordinate customer service and operations. This position will be responsible for creating a warm, welcoming and safe environment at all times for our members and guests. Management experience preferred; customer service experience required.
This position is under the direct supervision of the Operations Manager, the MOD helps to oversee the day-to-day operations of the health club to ensure that club members, guests and member prospects receive a quality, personalized club experience. This position requires the ability to work a variety of hours including evenings and weekends.
Some of the Essential Duties & Responsibilities:
- Communicate orally and in writing to the general public; Lead, direct and coach team members through daily operations; Proficient in handling all aspects of current Member Management system including (but not limited to) Point of Sale, registration, refunds and drawer reconciliation; Orchestrate emergency procedures and crisis management; Comply with and enforce CA rules, policies, procedures and standards to members and staff as they pertain to operations, safety and service;
- Have current CPR/BBP/AED certification; Complete Manager on Duty training; Attend required staff meetings; Attend provided customer service training.
The pay rate for this position is $17.50/per hour. CA offers a positive, fun work environment and a generous benefits package. Part-time benefits include a free Fit & Play membership, Wellness benefits w/Perks, and some paid leave. Full-time benefits include medical, dental, vision, life insurance, 401(k), a free Fit & Play membership, Wellness benefits w/perks and paid leave.
Salary : $18