What are the responsibilities and job description for the Veterinary Receptionist (1-2 Year Experience Required) position at Columbia Animal Hospital?
Overview
Join our dynamic veterinary team as a Veterinary Receptionist with 1-2 years of experience! This lively role is perfect for passionate animal lovers who thrive in a fast-paced environment. As the first point of contact for clients and their pets, you will play a vital role in ensuring smooth daily operations, providing exceptional customer service, and supporting veterinary staff. Your energetic approach and attention to detail will help create a welcoming atmosphere where pets and their owners feel cared for and valued.
Responsibilities
- Greet clients warmly, schedule appointments, and manage the front desk with enthusiasm and professionalism.
- Handle medical billing accurately, ensuring timely payments and clear communication with pet owners.
- Sometimes assist with animal handling tasks such as restraint, pet care and to support veterinary procedures.
- Maintain organized records of patient information, treatment plans, and laboratory results using veterinary software.
- Facilitate communication between clients and veterinary staff regarding treatment plans, follow-up care, and medication instructions.
- Ensure aseptic techniques are followed during procedures to maintain a sterile environment.
- Help manage hospital's email, online store, and prescription refill sites.
Skills
- Proven experience in veterinary reception or customer service within a veterinary setting (1-2 years preferred)
- Strong knowledge of veterinary terminology, animal anatomy, and restraint techniques
- Familiarity with laboratory procedures and animal husbandry practices
- Ability to handle diverse animals safely using proper restraint methods and animal handling skills
- Experience with medical collections processes and pet care management systems
- Knowledge of aseptic techniques and laboratory procedures relevant to veterinary medicine
- Excellent communication skills to effectively interact with clients, team members, and external partners
- Have experience with veterinary computer software
- Experience with a paper charts system
Join us in delivering compassionate pet care while fostering a lively team environment! Your dedication will make a difference in the lives of pets and their owners every day.
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
Experience:
- veterinary medicine : 1 year (Preferred)
Ability to Commute:
- Columbia, PA 17512 (Required)
Work Location: In person
Salary : $15 - $18