What are the responsibilities and job description for the Strategic Account Manager position at COLT SERVICES LLC?
About The Colt Group:
The Colt Group (Colt) is a national provider of online industrial leak repair solutions, offering design, engineering, manufacturing, and installation to clients operating highly utilized, mission-critical industrial process plants. The Colt Group was founded in 1981 and is headquartered in Pasadena, TX.
Job Overview
The Colt Group is seeking a highly motivated individual who values a company that emphasizes quality and integrity. This individual will not only be expected to maintain existing customers but also cultivate new business opportunities. The successful candidate must be willing to travel to multiple states and be familiar with the Pulp and Paper, Power Generation, Chemical, Petro-Chemical and Refining industries. The Major Account Manager is responsible for effective and critical communication between the customer, operations department and Colt Technicians to ensure a successful outcome.
Essential Functions and Responsibilities:
- Maintain relationships with existing customer and create new sales opportunities with those existing customers
- Initiate and cultivate relationships with new customers with the intent of growing Colt’s book of business.
- Schedule and perform customer Lunch and Learns.
- Represent The Colt Group with honesty and integrity in day-to-day duties
- Maintain The Colt Group’s values in both actions and appearance.
- Maintain knowledge and awareness of company products and services available to the customer.
- Manage a multi-state territory to ensure customer needs met and their requirements are communicated to the operations department effectively.
- Ensure customer safety and training requirements are communicated to the operations department effectively.
- Perform monthly “Work in Progress” (WIP) audits to comply with QA/QC requirements.
- Gain approval, coordinate and conduct customer entertainment such as golf tournaments, fishing tournaments, etc.
- Continue steady growth in the territory while maintaining a standard of quality and safety The Colt Group requires.
- Must be available to assist the technicians in the field (customer locations) if needed
- Overnight Travel 40% to 60% by vehicle or airplane.
Skills/Knowledge/Abilities:
- Minimum 5 years successful Industrial Sales, Industrial Leak Seal or Industrial Technical (In-Plant) experience required.
- Excellent communication skills both written and verbal
- Ability to effectively communicate with all levels up to Plant Managers and CEOs.
- Proficient in Microsoft Outlook, Word, PowerPoint and Excel.
- Highly driven, self-motivated and organized. Must be able to work independently with minimal supervision.
- Must be able to safely operate a vehicle and make face-to-face customer meetings
- Must possess a valid driver license and maintain a clean record
- Ability to adapt to ever changing schedules and priorities
- Able to pass a drug screen and background check in compliance with our safety program.
Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
