Operation Manager

Job Overview:

The Operations Manager reports to the Division manager and is in charge of assisting the division/ area with the intent for growth.  Each division runs a business unit and responsible for managing their own profit and loss on a monthly basis with the assistance of financial leaders. The ideal candidate will have experience in the industrial services industry, be familiar with leak sealing and is a successful team leader. 

Essential Functions and Responsibilities: 

• Support the Division Manager as they manage all field services staff (up to 10) at the divisional level
• Assist with performance management for field level technical staff
• Review and approve scopes of work to ensure safety and quality standards are established
• Ensure service dates and customer commitments are met
• Assist with the divisional P&L ensuring cost and profitability levels are achieved
• Coordinate field services labor scheduling
• Establish and maintain customer relations with various levels within the customer organization
• Support Division Manager in preparation of various reports to provide to regional management including safety, financial, technical, etc
• Maintain sufficient levels of stock inventory to support business needs
• Build and maintain a cohesive and safe working environment
• Represent Colt with honesty in day-to-day duties 
• Maintain Colt’s values in both action and appearance 

Skills/Knowledge/Abilities:   

• 5 years of experience in industrial service, preferably in leak sealing
• 2 years of experience managing a team of more than 2
• High School diploma or equivalent
• Ability to effectively communicate at all levels of the organization  
• High driven, self-motivated and well organized
• Mut be able to safely operate a vehicle and make face-to-face customer meetings
• Must possess a valid driver's license and maintain a clean record
• Ability to adapt to ever changing schedules and priorities (24 hour emergency service)
• Ability to pass a drug & alcohol test and background check in compliance with our safety program
• All management roles are responsible for setting a good example for their staff