What are the responsibilities and job description for the Store Manager position at Colorworks Paint & Decorating Centers?
Are you looking for a solid company you can grow with? At ColorWorks Paint & Decorating Centers, a division of Concord Building & Design Center, our employees come first.
We are 100% EMPLOYEE-OWNED and provide a fun, challenging work environment with a full benefits package including: generous paid time off; medical insurance; dental insurance; vision insurance; company-paid life insurance; 401k; Employee Stock Ownership Plan; employee assistance program; and tuition reimbursement.
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The Store Manager is responsible for the operation and profitability of their store, including, but not limited to: Store Operations - Human Resources - Financial Management - Marketing/Sales
Store Manager Responsibilities
- Maintain the store’s appropriate inventory levels to ensure that it meets customer needs and is aligned with budget.
- Ensure the satisfaction of both professional and D-I-Y customers and building positive long-term relationships with them.
- Make certain that all customer orders are accurately prepared and records maintained.
- Ensure that orders are delivered to customers in a timely manner.
- Follow up on complaints as needed.
- Ensure that the physical appearance of the store is maintained and that all equipment is in excellent working condition.
- Control inventory losses through proper controls and notations.
- Control expenses and payroll.
- Ensure that the store is properly opened and closed in accordance with company policy.
- Ensure all transactions are handled properly through the store computer system.
- Maintain and troubleshoot system as needed.
- Direct the processing of daily batch paperwork.
- Determine staffing needs, recruit store employees, establish and monitor work schedules as appropriate.
- Develop and implement employee training as appropriate with selling techniques and product knowledge being the highest priority.
- Ensure that employees deliver excellent customer service to all.
- Encourage a viable team-oriented working environment through good communication.
- Clearly communicate staff assignments and expectations.
- Conduct performance reviews and when necessary administer discipline in accordance with company policy.
- Assist in providing necessary input for development of annual store budget.
- Monitor accounts receivable and expense payable functions, including preparation of daily cash reports.
- Ensure that store pricing is up to date.
- Understand and utilize various business reports to identify sales, gross margin, and expense control opportunities.
- Responsible for the coordination of the sales efforts associated with the store.
- Develop and implement creative marketing strategies designed to increase market share.
- Make outside sales calls to support the market development plan.
- Manage the merchandising of the store so that in-store marketing of products is effective.
- Develop new accounts and increase sales of current accounts through a targeted sales initiative
- Support outside sales rep(s) selling efforts.
- All other duties as assigned.
Qualifications
- Requires a two- or four-year college degree or equivalent work experience.
- Effective financial planning and management skills.
- Strong interpersonal and communication skills.
- Minimum of 2-5 years retail experience, preferably industry related.
- Must be able to match colors and tint paint.
- Knowledge of product lines and services, including paint and paint sundries, strongly preferred.
- Proven ability to meet established deadlines.
- Detail and goal-oriented individual with demonstrated capabilities in leadership attributes.
- Must have a valid driver’s license and be able to drive a car or van.
- Must be able to work all scheduled hours as needed.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Lexington, MA 02420 (Required)
Work Location: In person
Salary : $65,000 - $85,000