08-26 Program Coordinator, CSU Online

Posting Details

Posting Detail Information

Working Title 08-26 Program Coordinator, CSU Online Position Location Fort Collins, CO Work Location Position qualifies for hybrid/in-office work Research Professional Position No Posting Number 202501736AP Position Type Admin Professional/ Research Professional Classification Title Prof/Indiv Contrib I Number of Vacancies 1 Work Hours/Week 40 Proposed Annual Salary Range $60,000-$70,000 (commensurate on academic credentials and professional experience). Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

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Desired Start Date Position End Date (if temporary) To ensure full consideration, applications must be received by 11:59pm (MT) on 12/15/2025 Description of Work Unit

The Office of Engagement and Extension (OEE) at Colorado State University serves as a statewide and global platform for responsive learning, innovation, and public impact. OEE houses the CSU Learning Innovation Team, which includes CSU Online, CSU Professional Education, CSU Extension Programs, and OLLI. These units collaboratively advance CSU’s land-grant mission and strategic roadmap through dynamic partnerships, workforce-aligned education, and lifelong learning.

The CSU Learning Innovation Team designs and delivers educational programs that are research-informed, market-relevant, and accessible across communities, sectors, and stages of life. The team works across CSU colleges and divisions to co-create learning solutions that meet the needs of modern learners and support institutional growth.

Colorado State University encourages professional development and provides an Employee Study Privilege with up to nine credit hours of tuition assistance annually.

Position Summary

The Program Coordinator, CSU Online, supports the planning, implementation, and growth of online and off-campus for-credit degree and certificate programs across our college portfolio. The Program Coordinator collaborates closely with internal teams and stakeholders to support procedures and tasks. This position supports planning, logistics, system upkeep, and ensures implementation and success.

The varied and broad responsibilities of the Program Coordinator are based on the programs and initiatives required to successfully deliver and support online education. This position plays an integral role in the management and administration of current and future programmatic offerings, as well as the management of processes and projects within the unit. The Program Coordinator provides program staff and faculty with data and recommendations to ensure quality and improve viability of current and future online learning programs. Professional interaction with internal and external customers and partners is a key element of this position.

Required Job Qualifications

• Bachelor’s degree (or High School Diploma/GED plus equivalent combination of education and experience).
• Minimum 2 years of experience in program coordination, logistics, operations, or administrative support.
• Demonstrated ability to:
• Manage multiple tasks with attention to detail.
• Communicate effectively across teams and communication modalities.
• Use tools such as spreadsheets, tracking tools, learning systems, or content platforms (Fresh Service, etc.).
• Follow established procedures and improve them when possible.
• The successful candidate must be legally authorized to work in the United States by the proposed start date; the Learning Innovation Team will not sponsor a visa for this position.
• Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date.

Preferred Job Qualifications

• Experience working in an educational, nonprofit, or learning-centered environment.
• Familiarity with customer relationship management (CRM), learning management systems (LMS), or similar.
• Capacity to work independently, problem-solve, and ask thoughtful questions that improve outcomes.
• Interest in expanding professional responsibilities and exploring career growth pathways.
  
  

Essential Duties

Job Duty Category Offerings Support Administration Duty/Responsibility

• Provide operational support for academic programs, including data reporting, course review, and faculty/student assistance. Coordinate communications to minimize cancellations and maintain program accuracy for learners.
• Support strategic planning through peer research and trend analysis, delivering insights and recommendations for program development.
• Communicate with faculty and staff to ensure contracting and payment for smooth course development and delivery, as well as positive working relationships.
• Contribute to recruitment and retention through effective communication, marketing coordination, and content management.
  
  

Percentage Of Time 50% Job Duty Category Operational Management Duty/Responsibility

• Evaluate and enhance processes to better support staff, faculty, and students. Manage updates and documentation in collaboration with College Relations Program Managers.
• Oversee key operational workflows (e.g., deferred payment, CDAs, discount codes) and ensure timely resolution of faculty and student needs through cross-unit collaboration.
• Develop and maintain standard operating procedures, ensuring organized systems and well-trained staff.
  
  

Percentage Of Time 35% Job Duty Category Continuous Improvement and Alignment Duty/Responsibility

• Use reflection, evaluation, and feedback loops to guide future growth.
• Work collaboratively with internal support units as an active contributing member to improve customer experience, efficiencies, and effectiveness of OEE and its partners by identifying gaps and implementing solutions.
  
  

Percentage Of Time 15%

Application Details

Special Instructions to Applicants

For full consideration, all materials must be RECEIVED no later than 11:59 PM Mountain Time on Monday, December 15, 2025. Please submit the following to apply:

• Resume
• Cover letter addressing how professional experiences align with identified required and preferred qualifications of the position
  
  

All applicants will be contacted approximately 15 working days after the deadline regarding their status. Next steps and interview dates will be shared to those moving forward. Four professional references will be requested of applicants that advance in the interview process. References will not be contacted without prior notification to candidates.

For questions regarding the application process, contact the Talent Acquisition office at HR_TA@colostate.edu. For questions regarding the job vacancy, responsibilities, and salary, please contact Greg Weaver at Greg.Weaver@colostate.edu.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Conditions of Employment Pre-employment Criminal Background Check (required for new hires), Valid Driver’s License, Travel Search Contact Greg Weaver at Greg.Weaver@colostate.edu EEO

Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested Maximum Requested

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Cover Letter
• Resume
  
  

Optional Documents