Senior Analyst (Utility Metering)

Senior Analyst (Utility Metering)

Do you have experience with systems monitoring and analyzing data? Do you possess knowledge of, or have an interest in, utility metering and measurement systems and data? If so, this may be the opportunity for you! As a Senior Analyst, you will have the opportunity to research and analyze meter, device, vendor, and performance data to help inform leaders' decision-making on developing strategies, allocating and managing resources, prioritizing projects, and deploying staff for metering-related initiatives and projects. You will also provide support for our MV90 and AMI systems, which collect, analyze, and deliver meter reads from our customers to our operational, engineering, customer service, and billing teams.

What Else Will You be Doing?

• Data Analysis, Validation, and Reporting

  • Verifying meter data and billing accuracy, as well as failed data validations

  • Conducting basic meter data estimations - and advanced data estimations as needed

  • Completing various data imports and aggregations

  • Conducting report distribution monitoring, annual data archiving, and preparing and distributing monthly reports

• System Upgrades and Maintenance

  • Gathering and developing system user requirements

  • Using system monitoring and meter data indicators to drive system decisions and work with System Analysts to identify issues and troubleshoot problems

  • Assisting on system configuration, upgrade, and maintenance activities for operational and metering systems

  • Creating and conducting test cases and system validation in all environments

  • Conducting regression testing

• System Administration, Monitoring, and Outages

  • Reviewing system monitoring reports and communicating findings to leadership, vendor, and/or staff as needed

  • Provisioning system users and modifying user access, including managing roles and permissions

  • Coordinating system outages and maintenance activities with Colorado Springs Utilities' stakeholders, to include determining outage scope, sending outage communication, monitoring vendor progress to correct outages, and reporting system outages

  • Completing meter configurations and program changes

  • Deliver front-end and back-end metering application support to internal users and super users of metering applications

Who You Are

• Demonstrated experience with providing technology systems monitoring, maintenance, and administration support
• Experience with analyzing data and verifying data and information accuracy using a variety of current data strategies
• Experience working with utility meter data and information is highly valued
• Ability to perform requirements gathering to understand user needs and develop solutions
   

Physical Requirements and Working Conditions

Exerts up to 10 lbs. of force occasionally and/or small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.

Our Commitment to Our Employees

Our people are the heart and soul of Colorado Springs Utilities.  They keep the lights on, gas flowing, water coming in, and wastewater leaving.  We don't just say people are important – we prove it!  That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation – Start with 13 days annually, increasing to 24 days with tenure
• Personal Leave –3 days per year
• Paid Holidays –12 paid holidays per year
• Sick Leave – 12 days per year for personal or family health needs
• Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
• Zero Health: Access to hundreds of medical services at no cost
• Dental & Vision: Two dental plans and one vision plan
• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
• Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind
• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
• Disability Coverage: Short-Term and Long-Term Disability insurance available
• Life Insurance: Employer-paid coverage with optional supplemental plans
• Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
• Tuition Reimbursement: Up to $5,250  annually to support continued education
• Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness