What are the responsibilities and job description for the Information Technology (IT) Applications Supervisor position at Colorado Springs Utilities?
Information Technology (IT) Applications Supervisor
At Colorado Springs Utilities, continuous process improvement and the adoption of state-of-the-art technology are top priorities—initiatives you will help shape and advance. If you are passionate about enhancing IT applications, systems, and analytics, and enjoy providing strategic direction for system upgrades, roadmaps, application lifecycles, and implementations, this opportunity could be an excellent fit for you.
We are looking for an experienced IT Supervisor to lead our Data and Analytics Support Team. In this dynamic role, you will guide and collaborate with a technical team on the planning, budgeting, design, implementation, and ongoing management of the Microsoft Power Platform, while also driving the development of an advanced enterprise analytics strategy. As a working supervisor, you will dedicate up to 40% of your time to directly overseeing and supporting the Power Platform.
How Will You Make an Impact?
- Coaching, mentoring, training, and guiding performance for the Data and Analytics Support team through empowerment and encouragement while establishing and driving toward deadlines
- Collaborating with business partners and stakeholders to provide value-added services and systems to the organization
- Ensuring quality design, implementation, integration, deployment, and administration of IT systems, computer applications, and related programming
- Monitoring and measuring service level agreements (SLAs) and project deliverables, along with monitoring vendor services and performance
- Researching and tracking industry trends and technology advancements
- Ensuring key customer and operational metrics are met, and business value is achieved
- Partnering with key stakeholders by conducting regular service level reviews with business service owners and managers
- Collaborating with key business stakeholders to lead the development of an advanced enterprise data analytics strategy
Who You Are
- Relevant and progressively responsible leadership experience within an Information Technology environment
- A bachelor's degree in Computer Technology, Information Technology, Data Science, or a related field is valued
- Experience with on-prem and cloud technologies is valued
- Experience in ITIL, Change Management, and Release Management processes is valued
- Knowledge of systems analysis, requirements gathering, and the systems development lifecycle is valued
- Knowledge of financial human analytical systems and asset management systems is valued
The military job codes/duty codes most closely related to this role are: 25A, 25G, 26A, 26B, 37A1, 37A2, 37A3, 37A4, 17C0,6421, 6423, 6425, 6427, 9635, 9934, 9975, 9985
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Exerts up to 10 lbs. of force occasionally and/or a small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment
Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
Time Off to Recharge
- Vacation – Start with 13 days annually, increasing to 24 days with tenure
- Personal Leave –3 days per year
- Paid Holidays –12 paid holidays per year
- Sick Leave – 12 days per year for personal or family health needs
- Vacation Buy – Option to purchase up to 40 additional hours annually
Health & Wellness – Benefits elected are effective the first of the following month
- Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
- Zero Health: Access to hundreds of medical services at no cost
- Dental & Vision: Two dental plans and one vision plan
- Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
- Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
- Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
- Health Savings Account (HSA): Available with HDHP
Financial & Retirement Security
- Pension Plan: Colorado PERA provides retirement benefits and peace of mind
- Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
- Disability Coverage: Short-Term and Long-Term Disability insurance available
- Life Insurance: Employer-paid coverage with optional supplemental plans
- Long-Term Care Insurance: Available for purchase to support extended care needs
Additional Support
- Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
- Tuition Reimbursement: Up to $5,250 annually to support continued education
- Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness