Human Resources / Communications Specialist

POSITION SUMMARY:

The HR / Communications Specialist is responsible for supporting organizational effectiveness through the coordination of human resources processes and the management of internal and external communications. This role ensures that employee-related processes are administered consistently and that organizational messaging is clear, timely, and aligned.

This position serves as a key operational resource across the organization, supporting employee lifecycle activities, benefits administration, communication initiatives, and marketing efforts. This role requires a highly organized, detail-oriented individual who can manage multiple priorities while maintaining accuracy, professionalism, and confidentiality.

SALARY RANGE and BENEFIT SUMMARY:

The salary range for this position is $68,000 to $88,000 per year depending on experience.

The company benefits include fully paid health insurance, dental insurance, life insurance, long term disability insurance, a flex program, paid holidays, paid vacation, paid sick time, paid PTO and generous matching program for the retirement plans.

IDEAL CANDIDATE:

The ideal candidate is a highly organized, detail-oriented professional who enjoys working at the intersection of people, processes, and communication. They are equally comfortable managing sensitive HR-related responsibilities and creating clear, effective internal and external messaging. This individual is proactive, adaptable, and able to manage multiple priorities while maintaining accuracy and professionalism.

They demonstrate sound judgment, discretion, and a strong sense of accountability, particularly when handling confidential employee information. The ideal candidate is a strong communicator and collaborator who can work across teams, support leadership initiatives, and ensure that information is delivered clearly and consistently throughout the organization.

ESSENTIAL JOB RESPONSIBILITIES:

1. Human Resources Operations

• Coordinates employee lifecycle processes including:

o Onboarding and orientation

o Employee record maintenance

o Offboarding procedures

• Maintains accurate and compliant HR records and documentation

• Assists in the administration of HR policies and procedures

• Supports compliance with applicable employment regulations and internal policies

• Serves as a point of contact for employee HR-related questions and requests

2. Benefits Administration Support

• Coordinates benefits administration activities, including:

o Open enrollment processes

o Employee communications related to benefits

o Enrollment and change tracking

• Serves as liaison between employees and benefits providers/brokers

• Maintains accurate benefits records and ensures timely processing of updates

• Assists leadership with benefits-related documentation and communication

3. Recruiting & Talent Support

• Assists with recruiting processes by:

o Posting job openings

o Coordinating candidate communications

o Scheduling interviews

• Supports hiring managers in maintaining an organized and consistent hiring process

• Manages communication materials related to recruiting and employer branding

4. Internal Communications

• Coordinates and distributes internal communications, including:

o Organizational updates

o Policy changes

o Employee announcements

• Ensures messaging is clear, consistent, and aligned with organizational priorities

• Supports leadership in preparing and distributing communications to staff

• Helps reinforce organizational culture through effective communication practices

5. External Communications & Marketing Support

• Assists with execution of marketing and communication initiatives, including:

o Website updates (WordPress or similar platforms)

o Email communications and campaigns

o Marketing materials and presentations

• Supports communication efforts related to employer and participant engagement

• Maintains consistency in branding and messaging across communication channels

6. Event & Meeting Coordination

• Coordinates organizational events, seminars, and meetings, including:

o Logistics, scheduling, and registration

o AV/Zoom setup and materials preparation

• Assists with preparation and coordination of Board meetings and materials

• Supports execution of outreach and engagement events

7. CRM & Data Management

• Maintains accuracy and integrity of data within Salesforce (or CRM system)

• Assists with reporting and tracking related to communications, events, and HR activities

• Supports coordination of surveys and tracking of response data

BEHAVIORS AND COMPETENCIES:

• Organizational Awareness & Communication: Ability to understand how information flows within the

organization and communicate effectively across teams. Ensures clarity, consistency, and professionalism in all

internal and external messaging.

• Attention to Detail & Process Management: Ability to manage detailed information with a high degree of

accuracy. Maintains organized systems and ensures processes are followed consistently.

• Confidentiality & Professional Judgment: Demonstrates discretion and sound judgment when handling

sensitive employee and organizational information.

• Coordination & Execution: Ability to manage multiple priorities, coordinate tasks across functions, and ensure

timely completion of responsibilities.

• Communication: Demonstrates strong written and verbal communication skills. Able to draft, edit, and deliver

clear and professional messaging.

• Teamwork/Relationship Building: Works effectively with others to achieve shared goals and maintain positive

working relationships across the organization.

QUALIFICATIONS, KNOWLEDGE, & SKILLS REQUIRED:

• Bachelor’s degree in Human Resources, Communications, Business, or related field (or equivalent

experience)

• 2–4 years of experience in HR support, communications, administration, or related roles

• Foundational knowledge of HR practices and employment processes

• Experience with benefits administration coordination preferred

• Strong written communication and editing skills

• Experience with CRM systems (Salesforce preferred)

• Experience with website or content management systems preferred

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Strong organizational and multitasking abilities

• Ability to handle confidential information with discretion

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Light physical effort required by moving objects up to 20 pounds occasionally and/or up to ten (10) pounds

frequently, moving boxes, files and furniture.

• Normal office environment.