Support Specialist I - Payroll

Summary of Job Responsibilities

This administrative position works and completes a variety of assignments that support day-to-day work of the Payroll team in the Benefit Services Division. Responsibilities include but are not limited to data entry, verifying and compiling information, record keeping, and benefit processing to support the team.

IDEAL CANDIDATE STATMENT

Our ideal candidate is a team player who is detail oriented, and shows initiative.  We are looking for a professional that is creative, flexible, and comfortable with changing directions when a new project interrupts the normal day-to-day workflow. If you are an organized, self-starter who has the ability to multi-task on a daily basis, this is a great fit.

Essential Duties and Responsibilities

Employees are held accountable for all duties of the job. Individuals must be able to perform these duties with or without reasonable accommodations.

• Responsible for data entry input, information retrieval, written correspondence and mailings

• Researches and compiles account information, reports, files, and benefit applications

• Reviews submitted forms and documents. Including, applications, powers of attorney and other legal documents, and benefits paperwork for accuracy and completeness.

• Responsible for processing items in work queues; resolves issues according to established procedures

• Communicates with retirees and other stakeholders submitting documentation when clarification or follow-up is necessary

• Interacts with membership at front desk, responds to questions, and/or refers questions or issues to appropriate staff or department

• Coordinates meeting schedules and conference rooms

• Prepares reports, and presents information in a meaningful and logical manner

• Contributes to development of department through projects and initiatives

• Applies a general knowledge of principles, procedures and practices related to the assigned area

• Understands and documents established standard operating procedures

• Participates in training and educational opportunities for ongoing professional development

• Maintains regular and prompt attendance in the workplace

• Carries out other duties as assigned

Job Qualifications

• A combination of education and experience equivalent to 1-2 years of administrative, benefits, financial, customer service, and/or office experience

• Detail oriented, analytical and organized with effective time management and problem solving skills

• Effective interpersonal, oral and written communication skills with knowledge of proper English usage, spelling, grammar and punctuation

• Demonstrated ability to maintain confidentiality and handle sensitive information and situations appropriately

• Ability to prioritize work with moderate direction and oversight

• Ability to work independently and within a team environment

• Proficiency with Microsoft Office software including SharePoint

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Standard office environment with frequent telephone communication, computer operation, and other office productivity machinery, such as a copy and printer machine.

• Occasional moving and positioning supplies in excess of 20 pounds

• All employees are expected to present themselves in a professional manner in alignment with the financial services industry

• Ability to sit for prolonged periods of time

• Ability to operate standard PC equipment

• Ability to manage frequent deadlines and tight schedules

Hybrid Work Option

• Opportunity to work from home up to two days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy.

INTERESTED CANDIDATES

Complete the employment application online at https://www.copera.org/careers. Please have copies of your resume and cover letter available to upload. Please review the following questions. You will be asked for a response to these as part of your application:

1. Why are you interested in this position? Why do you think your skills and/or experiences would make you successful in this position?

2. This position requires handling multiple tasks at once with high level of attention to detail.  Please describe the aspect of your current, or a recent work that required a high level of attention to detail while meeting multiple deadlines at once.

3. Being a team player is essential for this role, what does being a team player mean to you?  Provide an example of a situation when you’ve had to either step up and help a teammate or had to ask for assistance from a team member to accomplish an assigned task.

Upon submission of your application you will be provided a link to a pre-employment skills assessment. You may complete this assessment immediately following your application submission or you may log into your account and complete this at a time which works better for you.

JOB DESCRIPTION DISCLAIMER:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or new ones may be assigned with or without notice.

Unfortunately, at this time, we cannot consider candidates that require sponsorship (now or in the future), or are located outside of the US.

All Colorado PERA employees are subject to PERA’s Ethics Policy and some employees are subject to the Personal Trading Policy. These policies include restrictions on outside business activities and employment and have certain requirements on personal trading.  You may request copies of these policies from PERA’s talent acquisition team and any questions can be answered by PERA’s Investment Administration team.

Why Work at PERA

Colorado PERA offers more than a traditional pension career. We are a mission-driven organization with a growing focus on technology and modernization. Employees have the opportunity to do meaningful work with a real impact on over 700,000 members. From enhancing digital tools and member experiences to supporting major enterprise initiatives, employees are part of meaningful, future-focused work that blends public service with innovation. We take pride in our inclusive culture, career development opportunities, and our consistent recognition as a Top Workplace based on employee feedback. PERA is a place to connect, contribute, and be part of something bigger.

A Culture That Cares

At PERA, leveraging employee strengths and supporting strong engagement are the foundations of our culture. Employees are encouraged to grow through development opportunities and internal career movement, while also being part of an organization where people feel respected, informed, and included. Collaboration is encouraged across teams, allowing employees to learn from one another and contribute in ways that maximize their unique skills. We strive to foster an environment where employees can do their best work and feel supported by the people around them

An Employer that Invests in You

PERA invests in our employees in ways that matter; from comprehensive benefits and generous paid time-off to thoughtful everyday amenities that enhance the office experience. Employees are encouraged to continue learning through training, mentoring, and development at every stage of their careers. We champion a workplace where people feel valued, inspired, and equipped to grow.

Join Us
If you’re energized by meaningful work, motivated by an organization that evolves with a changing world and looking for an employer that invests in you, then consider joining PERA’s team. Learn more about careers at PERA at copera.org/careers.

Position Title:             Support Specialist I - Payroll
Division:                      Benefit Services
Reports to:                  Payroll Manager 
Job Status:                  Full Time / Non - Exempt
Salary:                         $25.15 to $28.30 per hour, commensurate with experience
Posting Dates:           05/29/2026 to 06/07/2026

Salary : $25 - $28