What are the responsibilities and job description for the Incident Response Team Supervisor (2 Positions) position at Colorado Department of Transportation?
Department Information
This position is only open to Colorado state residents.
New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.
About CDOT
CDOT employees make a difference by providing freedom, connection, and experience to the traveling public, while also keeping them safe. The State of Colorado offers competitive medical, dental and vision insurance, life and disability insurance, and flexible spending and health savings accounts. Visit the State of Colorado benefits for details, current premium rates and a summary video about benefits. The state also offers PERA retirement, great optional PERA plans such as 401K, a generous paid time off package of annual, sick, holiday and other leave, strong career growth, tuition reimbursement and professional development. Perks include Colorado Employee Assistance Program (CSEAP) counseling, wellness, credit union membership and employee discount program. Visit CDOT Benefits for details. Some positions may qualify for Public Service Loan Forgiveness .
CDOT for All
CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive.
The eligible list created from this announcement may be used to fill current and future vacancies for a period of up to 6 months.
Description Of Job
About the Work Unit
This position is within the Division of Maintenance and Operations and Traffic Operations Branch of the Colorado Department of Transportation (CDOT). The Traffic Operations Services Branch exists to improve the safety and efficiency of Colorado’s transportation system through institutionalized and forward leaning real-time operational excellence. This is accomplished through two primary program areas, the Operation Centers program and the Incident Response program. The Operation Centers program is focused on providing credible, real-time information to the department, first responders, and public. The Incident Response program is focused on providing expert traffic incident management, reduce roadway impacts, and protect the lives of motorists and responders through coordinated and efficient incident response.
About The Position
We are advertising for two (2) Incident Response Team (IRT) Supervisor positions. These positions will work for approximately half of the week (either Sunday – Wednesday or Wednesday - Saturday: 10 hour shifts). The positions will oversee the daily operations of the IRT, implement team goals and standards that align with organizational goals and objectives. The IRT Supervisors will provides the day-to-day coordination and resource management between the Incident Response Team, Maintenance and the Safety Patrol program. Both positions are anticipated to be approximately 80% in the field and 20% in the office.
Major duties and responsibilities include, but are not limited to:
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Experience Only
Education And Experience
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eight (8) years.
College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application. Transcripts must show the name of the school and that a degree was conferred. Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.
Conditions of Employment
The exceptional applicant will possess the proven ability or accomplishment in the following:
Applicant Checklist
Complete Applications Must Include The Following Documents
Only complete applications submitted by the closing date for this announcement will be given consideration. Every effort must be made to submit all application materials by the announcement close date. Where unusual circumstances prevent timely acquisition of transcripts, they must be submitted within five business days of the announcement close date. Resumes will not be accepted in lieu of a completed application. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
Notifications
All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. Immediately after you submit your application you should receive an email that confirms that you successfully submitted an application for this position. If you do not, try submitting again until you receive the confirmation email. Be sure to also check your junk folder for email communications from the State of Colorado's website.
The Hiring Process
If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.
Employment Screening
If an applicant reaches the finalist stage of the hiring process, the Colorado Department of Transportation may procure a consumer report and/or investigative consumer report on the applicant in connection with his/her application for employment purposes, as defined under the Fair Credit Reporting Act. These reports may be obtained at any time after receipt of the applicant's authorization. As part of the employment screening an applicant will be requested to disclose any deferred judgments and convictions as well as an explanation of the circumstances around any arrest or conviction. In the event that a screening returns information that the applicant believes is not accurate, he or she will have an opportunity to dispute the information with “Accurate.”
Accurate, a consumer reporting agency, will obtain the report for CDOT. Further information regarding Accurate including its privacy policy, may be found online at www.accurate.com . Accurate is located at 200 Spectrum Center Drive Suite 1100, Irvine, CA 92618.
The report may contain information bearing on the applicant's character, general reputation, personal characteristics, and mode of living. The information that may be included in the report includes social security number trace, criminal records check, public court records checks, educational records, and driving records checks . CDOT will only request credit reports insofar as they relate to the position for which the applicant is applying. The information contained in the report will be obtained from private and/or public record sources. The applicant will have the right, upon written request made within a reasonable time after receipt of a notice, to request disclosure of the nature and scope of any investigative consumer report.
Appeal Rights
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( dpa_state.personnelboard@state.co.us ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver, CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov ; contact the State Personnel Board for assistance at 303.866.3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1,State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
ADAAA Accommodations
CDOT is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability as defined by the ADA Amendments Act of 2008 (ADAAA) with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, or participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Angelita Sims at angelita.sims@state.co.us
Former State Employees
Former employees of the Colorado Department of Transportation System or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.
AS (SAP #50139214/PCR#63973)
This position is only open to Colorado state residents.
New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.
About CDOT
CDOT employees make a difference by providing freedom, connection, and experience to the traveling public, while also keeping them safe. The State of Colorado offers competitive medical, dental and vision insurance, life and disability insurance, and flexible spending and health savings accounts. Visit the State of Colorado benefits for details, current premium rates and a summary video about benefits. The state also offers PERA retirement, great optional PERA plans such as 401K, a generous paid time off package of annual, sick, holiday and other leave, strong career growth, tuition reimbursement and professional development. Perks include Colorado Employee Assistance Program (CSEAP) counseling, wellness, credit union membership and employee discount program. Visit CDOT Benefits for details. Some positions may qualify for Public Service Loan Forgiveness .
CDOT for All
CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive.
The eligible list created from this announcement may be used to fill current and future vacancies for a period of up to 6 months.
Description Of Job
About the Work Unit
This position is within the Division of Maintenance and Operations and Traffic Operations Branch of the Colorado Department of Transportation (CDOT). The Traffic Operations Services Branch exists to improve the safety and efficiency of Colorado’s transportation system through institutionalized and forward leaning real-time operational excellence. This is accomplished through two primary program areas, the Operation Centers program and the Incident Response program. The Operation Centers program is focused on providing credible, real-time information to the department, first responders, and public. The Incident Response program is focused on providing expert traffic incident management, reduce roadway impacts, and protect the lives of motorists and responders through coordinated and efficient incident response.
About The Position
We are advertising for two (2) Incident Response Team (IRT) Supervisor positions. These positions will work for approximately half of the week (either Sunday – Wednesday or Wednesday - Saturday: 10 hour shifts). The positions will oversee the daily operations of the IRT, implement team goals and standards that align with organizational goals and objectives. The IRT Supervisors will provides the day-to-day coordination and resource management between the Incident Response Team, Maintenance and the Safety Patrol program. Both positions are anticipated to be approximately 80% in the field and 20% in the office.
Major duties and responsibilities include, but are not limited to:
- Provide knowledge and expertise in Traffic Incident Management (TIM) to communicate, coordinate, and collaborate with partner agencies to bring closure to roadway incidents and return operations to normal status based on time of day and year efficiently and effectively.
- Collaborate with leadership across CDOT to contribute to the achievement of CDOT’s mobility operations objectives.
- Observe traffic and respond to traffic related incidents.
- Provide incident support to safely, effectively, efficiently restore normal traffic to the area.
- Train others in the performance of these duties.-some training in field;
- Evaluate training needs and assisting with development of training for team, partners and stakeholders.
- .Coordinate safety patrol resources assigned to specific geographical areas of operation.
- Coordinate with other departments and staff to develop a comprehensive strategy for managing special events.
- Respond to large scale incident/disasters statewide.
- Provide leadership to the team members and directs work.
- Conduct quarterly and final performance reviews; mentor, coach guide and support employees; approve personnel actions, leave requests, training requests and timesheets.
- Coordinate contract services, e.g., safety patrol, to clear crashes and other incidents based on assessment of impact the crash and the effect any incident is having on traffic movement.
- Determine type, structure, and need for implementing a command structure with other response agencies.
- Request CDOT resources, through the TOC, for aid in restoring highway operations to pre-incident condition.
- Engage to develop strong, viable coalitions focused on improving responder safety and quick clearance principles.
- Ensure all operational strategies, improvements, and/or changes have been coordinated with local stakeholder groups
- Other duties as assigned.
- Primarily 7:00 am – 15:30 pm work hours, Monday-Friday (approximately 2-3 weeks then transition to a shift schedule of Sun-Wed or Wed-Sat)
- Travel required throughout the state for planning, coordination and emergency activation.
- On-call.
- Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare.
- Use of CDOT vehicles.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Experience Only
- Four years (4) years of relevant experience in Incident Management, Crisis Management, Transportation, Transportation Management, Emergency Management, Management, Safety Management, Communications or or other work related to the major duties of this position.
- Four (4) years of professional work experience and/or training in directing and/or managing traffic incidents.
Education And Experience
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eight (8) years.
- Education from an accredited college or university with coursework in Incident Management, Crisis Management, Transportation Management, Emergency Management, Safety Management, Management, Communications or another field of study closely related to the duties of this position will be considered.
- Professional work experience and/or training in directing and/or managing traffic incidents.
College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application. Transcripts must show the name of the school and that a degree was conferred. Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.
Conditions of Employment
- Must pass a pre-employment screening which may include social security number trace, criminal records check, public court records check, educational records, and driving records checks. More information in the supplemental information section.
- A current valid driver’s license is required for all Colorado Department of Transportation (CDOT) positions which require operating a state or personal motor vehicle to perform one or more essential functions of the position.
- Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare.
The exceptional applicant will possess the proven ability or accomplishment in the following:
- Demonstrated success with the duties listed in the Description of the Job section.
- Years of State service experience related to the duties of this position.
- Experience supervising an incident response team
- Highest work/personal ethics and integrity, including a passion for safety.
- Comprehensive knowledge and experience in best practices for emergency/incident management response, including Traffic Incident Management Systems (TIMS).
- Completed IS 100/200/700/800; and ICS 300/400, Traffic Control Supervisor, Traffic Incident Management Instructor courses.
- Provide l eadership and vision across multidisciplinary groups.
- Proven ability to manage multiple assignments, priorities, and projects in a demanding environment; working effectively in both independent and team situations
- Ability to manage time compression and work within stressful situations.
- Ability to improvise, adapt, and overcome changing assignments.
- Ability to take initiative to solve problems in an innovative manner.
- Experience partnering with a variety of stakeholders in situations that may be politically sensitive, demonstrating sensitivity to needs, priorities, and public and organizational commitments.
- Excellent interpersonal and relationship building skills.
- Strong time and project management skills, including prioritization and multi-tasking ability.
- Excellent reasoning, investigative, analytical, and problem solving ability;
- Excellent facilitation, presentation, and communication skills, both written and oral;
- Strong attention to technical detail and accuracy.
- Fluency in Microsoft Office Suite (Word, Excel, Access), Gmail, SAP, and the ability to quickly learn other software systems.
Applicant Checklist
Complete Applications Must Include The Following Documents
- A complete CDOT Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
- A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
- A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
- A detailed chronological resume. Resumes must be uploaded as an attachment to your online application.
- If you are using education to qualify, a copy of your official or unofficial transcript showing completed coursework and credit hours, that your degree has been conferred (if applicable), and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.
- If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.
Only complete applications submitted by the closing date for this announcement will be given consideration. Every effort must be made to submit all application materials by the announcement close date. Where unusual circumstances prevent timely acquisition of transcripts, they must be submitted within five business days of the announcement close date. Resumes will not be accepted in lieu of a completed application. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
Notifications
All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. Immediately after you submit your application you should receive an email that confirms that you successfully submitted an application for this position. If you do not, try submitting again until you receive the confirmation email. Be sure to also check your junk folder for email communications from the State of Colorado's website.
The Hiring Process
- All applications that are received by the closing of this announcement will be reviewed against the minimum qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.
- Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
- Part, or all, of the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.
- Be sure your application materials specifically address your qualifications, experience, work products, and accomplishments as they relate to the Major Duties, Minimum Qualifications, and Preferred Qualifications sections as listed above. Failure to include adequate information or follow instructions by the deadline for application may result in your application not being accepted for this position and may affect your inclusion as a qualified candidate in any step of the selection process and placement on the eligible list.
- A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.
If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.
Employment Screening
If an applicant reaches the finalist stage of the hiring process, the Colorado Department of Transportation may procure a consumer report and/or investigative consumer report on the applicant in connection with his/her application for employment purposes, as defined under the Fair Credit Reporting Act. These reports may be obtained at any time after receipt of the applicant's authorization. As part of the employment screening an applicant will be requested to disclose any deferred judgments and convictions as well as an explanation of the circumstances around any arrest or conviction. In the event that a screening returns information that the applicant believes is not accurate, he or she will have an opportunity to dispute the information with “Accurate.”
Accurate, a consumer reporting agency, will obtain the report for CDOT. Further information regarding Accurate including its privacy policy, may be found online at www.accurate.com . Accurate is located at 200 Spectrum Center Drive Suite 1100, Irvine, CA 92618.
The report may contain information bearing on the applicant's character, general reputation, personal characteristics, and mode of living. The information that may be included in the report includes social security number trace, criminal records check, public court records checks, educational records, and driving records checks . CDOT will only request credit reports insofar as they relate to the position for which the applicant is applying. The information contained in the report will be obtained from private and/or public record sources. The applicant will have the right, upon written request made within a reasonable time after receipt of a notice, to request disclosure of the nature and scope of any investigative consumer report.
Appeal Rights
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( dpa_state.personnelboard@state.co.us ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver, CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov ; contact the State Personnel Board for assistance at 303.866.3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1,State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
ADAAA Accommodations
CDOT is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability as defined by the ADA Amendments Act of 2008 (ADAAA) with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, or participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Angelita Sims at angelita.sims@state.co.us
Former State Employees
Former employees of the Colorado Department of Transportation System or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.
AS (SAP #50139214/PCR#63973)