CDOC Only - Corrections Case Manager II (Work Lead) Limon

Department Information

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined;
• Contribution Plan plus 401K and 457 plans. Member Contribution Rates . Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits;
• Medical and dental health plans;
• Short and long term disability coverage;
• Paid life insurance;
• 11 paid holidays per year plus vacation and sick leave;
• Wellness program, tuition reimbursement, training opportunities and more;
• Visit State of Colorado Employee Benefits. for more information.
  
  

This position is only open to permanent employees of the Colorado Department of Corrections.

This posting may be used to fill future vacancies at this facility.

Description Of Job

Under the guidance of the Case Manager III, job duties and responsibilities include but are not limited to:

• As a work leader, oversee the work product of assigned Case Manager I staff, direct, train, oversee, mentor and coach. Provide backup and support as needed;
• Create and maintain an interdependent approach with internal and external stakeholders to effectively guide offenders in accordance with CDOC needs, regulations, federal laws, state statues and other case management goals and objectives ensuring continuity of care from intake to release:
• Admission, assessment and re-entry planning;
• Implementation, progress assessment and modifications;
• Parole planning and referral to community resources.
• Utilize the tools of supportive inquiry and solution focused dialog to motivate offenders to be accountable for their facility programming and transitional needs;
• Assist inmates with linking to programs and services within the facilities that address critical needs, such as, educational, medical or mental health issues, substance abuse, cognitive behavioral, offense specific treatment, etc. Each area requires an integrated case management team approach that utilizes multidisciplinary staffing models and offender buy-in to help develop and carry out offender case plans;
• Oversee delivery of case management services as designed in policy and training, within their assigned facility that targets criminogenic needs through risk/needs assessments, case planning, and cognitive interventions;
• Ensure that Case Managers I (CM I's) utilize motivational interviewing and cognitive based interventions, and that case planning is in alignment with Colorado Transitional Accountability Plan (CTAP);
• Oversee management of inmate cases from intake to pre-release planning to ensure court ordered programs and conditions are met prior to release;
• Maintain successful case management operations through tracking service delivery to offenders, and monitor:
• Collection and evaluation of information to determine custody levels and programming needs;
• Development of individual case planning through completion of assessments;
• Documentation of inmate behaviors.
• Provide individual guidance to (CM I's) to assist them with inmate-based service delivery;
• Utilize a multidisciplinary and collaborative approach with internal and external stakeholders to effectively guide offenders in accordance with CDOC policy to ensure continuity of care from intake to release and ensure compliance with state statute and CDOC administrative regulations;
• Educate, negotiate, and defend case management services and activities with internal partner programs, external agencies and the community;
• Coordinate programming based on offender needs, determine earned time grants, develop parole plans, develop community corrections referrals, and act as the primary contact and source of information for facility administration, central administration, the Parole Board, outside agencies, attorneys, families, victims, and offenders.
• Performs other job related duties as assigned or required.
  

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

Class Code & Classification Description:

A1A2XX CORRECTIONS CASE MANAGER II

Minimum Qualifications

MINIMUM QUALIFICATIONS: Four (4) years of *corrections experience which must include one (1) year providing case management services to incarcerated individuals. Case management services include case planning, determining custody level and programming needs, determining earned time grants, developing parole plans/community corrections referrals and linking the inmate to programs and services to address critical needs (experience less than full-time will be prorated).

Experience must be clearly described, in your own words, within the work experience section of your application to meet this requirement. Positions held within CDOC must be separated by classification, dates, and duties or the application may not be accepted.

*Corrections-related experience is defined as experience in which the employee provided a direct service to/with clients detained against their will such as custody/control, teaching, social work, nursing, food service, and general maintenance; or supervised offenders in the implementation of a program such as correctional industries. This experience is not typically earned in clerical support programs.*

• OR-
  
  

Education and Experience: A combination of education in Criminal Justice, Social Work, Psychology, or a similarly related field and case manager experience as defined above equal to four (4) years.

Required Competencies

• Strong supervisory/leadership skills;
• Exceptional interpersonal/customer service skills;
• Ability to develop and maintain business relationships;
• Excellent written and oral communication skills;
• Significant critical thinking/decision making/problem solving skills;
• Outstanding conflict resolution skills;
• Highly effective organizing, planning and prioritizing skills;
• Keen ability to multi-task and demonstrate flexibility;
• Strong self-motivation and teamwork;
• Social perceptiveness;
• Proficiency in office technologies especially Microsoft Office Suite;
• Compelling attention to detail;
• Motivational Interviewing and evidence based practices
• Self-control, a strong sense of ability to work in stressful, potentially violent situations;
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
• Tolerance to stress, confinement, and high-stakes interaction;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing;
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.
  
  

PREFERRED QUALIFICATIONS (Candidates may receive higher ratings for possessing any preferred qualifications criteria.)

• Relevant experience as defined above working with the State of Colorado;
• Knowledge of Evidence Based Practices and Interventions for the successful re-entry of inmates;
• Knowledge of inmate classification and job board in correctional facilities;
• Extensive knowledge of law enforcement, corrections and parole operations;
• Knowledge and experience with MPS to include Classification Committee, offender pay and multi-disciplinary staffing;
• Experience with Parole Board planning and scheduling;
• Knowledge and experience with auditing processes;
• Broad knowledge of social perceptiveness, human behavior, attitudes, motivation and its applicability in the rehabilitation of inmates;
• Training and experience with the CTAP Program (Colorado Transitional Accountability Plan).
  
  

IMPORTANT INFORMATION

The Assessment Process : Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Be sure the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job , Minimum Qualifications , Required Competencies and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher. Those rehired or reinstated after six months' separation will be calculated using the same formula for new hires and promotions.

Please note that while this change in role may constitute a change in title and/or responsibility, salary adjustments are not guaranteed and may be influenced by factors such as internal pay equity, budget constraints, market benchmarks, or the individual’s current compensation level. Any changes to compensation will be determined separately and communicated accordingly.

If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.

If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it.

**You are encouraged to print a copy of this announcement for your records**

Conditions of Employment (Promotional): Per 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not promote anyone who may have contact with a resident who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph; The agency shall consider any incidents of sexual harassment in determining whether to promote anyone who may have contact with offenders or residents.

Drivers must maintain a valid, non-restricted Colorado driver license, obey traffic laws, and be able to safely operate a motor vehicle. State drivers are expected to maintain a safe driving record consistent with Colorado Division of Human Resources Universal Policy Driving Standards . Eligibility to drive a State-owned vehicle, includes holding a valid Colorado driver’s license within 30 days of employment or residency change and meeting specific driving record criteria. Serious traffic violations, including DUIs or reckless driving, can disqualify drivers for up to seven years. A ll State Vehicles are monitored by telematics for safe operation and employees have no reasonable expectation of privacy while using an agency State Fleet vehicle.

Appeal Rights

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

Supplemental Information

After submitting an application, you should receive an email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application.

Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept. of Corrections employee or from this email address: info@governmentjobs.com . It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement, please contact David Mixer at david.mixer@state.co.us.

SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E., EXAMS, ORAL BOARDS, WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME, MAKE-UPS WILL NOT BE ALLOWED.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist, Kristen Lange, at doc_employeerelations@state.co.us or call 719-728-0270.

ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE.

WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY.