What are the responsibilities and job description for the Dispatcher position at Colony Hardware?
Description
As a Dispatcher with Colony Hardware, you will begin the journey of managing the logistics process for getting orders to our customers. This person will be primarily responsible for ensuring that the product is delivered promptly and efficiently by adequately managing the driver routes.
A Little About Your Day; You Will:
Colony Hardware provides a performance-based culture where all employees are rewarded for the achievement of both personal and company goals. This includes:
As a Dispatcher with Colony Hardware, you will begin the journey of managing the logistics process for getting orders to our customers. This person will be primarily responsible for ensuring that the product is delivered promptly and efficiently by adequately managing the driver routes.
A Little About Your Day; You Will:
- Coordinate and log routes for the morning and afternoon delivery trucks.
- Provide information and support to drivers throughout the day, such as phone numbers, addresses, etc.
- Sort paperwork from the previous night’s work, such as credit card receipts, and truck logs.
- Provide information to branches throughout the day, such as delivery times, signature capture, picture capture, and package refusals.
- Keep up-to-date files pertaining to each route and maintains data as needed.
- Track orders through computer programs (NetSuite) prioritizing the most critical and ensuring that they are filled and packed in a timely manner to facilitate on time delivery schedule.
- Collaborate with the Operations and Fleet Manager to coordinate appointments and maintain fleet.
- Prepare daily maintenance reports on vehicles to determine needed repairs or inspections.
- Prepare end-of-month mileage report to determine required oil changes.
- Assist with loading/unloading trucks as needed.
- Assist with picking and packing orders for future customer deliveries
- It’s important to you to have a career where activities are varied, and decisions are made autonomously. You love being on your feet, thinking on your feet, and working in a fast-paced work environment.
- A conscientious spirit is the foundation of your work ethic.
- You are data-driven, and adept at quick decision making within defined span of control based on established rules and procedures.
- You engender trust, demonstrate a sense of urgency, and assure consistent achievement of quality standards.
- Your disciplined and analytical focus promotes your need for producing quality work.
- You seek to avoid risk and are very particular about what you delegate and who you delegate to.
- You are a stickler for details and will gather all relevant facts before deciding. The only thing more important than being heard is making sure you are right.
- Being highly responsive is in your nature, and time management is one of your areas of expertise.
- A minimum of three years of prior commercial driving experience and deliveries.
- You must be 21 years of age or older.
- A valid driver’s license with a sustained record of safe driving.
- Ability to maintain and hold a Medical DOT card
- Knowledge of procedures and operations of Wireless Scanning System preferred
- 1 years' experience in a dispatch-related position or role preferred, preferably in a distribution environment
- Basic computer skills, including Microsoft Outlook
- Ability to safely lift, move, and manage up to 50 lbs unassisted
Colony Hardware provides a performance-based culture where all employees are rewarded for the achievement of both personal and company goals. This includes:
- Competitive salary and quarterly bonuses
- Multiple medical, dental, and vision plan options
- Short Term Disability, Long Term Disability, and Life Insurance
- 401k retirement plans with a company match
- Tuition reimbursement
- Competitive sick, vacation and PTO time as well as paid holidays
- Company-provided PPE as required
- Company-paid training and certifications
- Generous discounts on the best products from leading industry vendors