What are the responsibilities and job description for the Front Desk Staff position at Colonie Inn and Suites 518-785-0776?
Overview
We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring smooth daily operations at the front desk. Your energetic and professional demeanor will help create a positive environment while efficiently managing administrative tasks. This paid position offers an exciting opportunity to develop your office management skills and contribute to a well-organized workplace.
Responsibilities
- Greet visitors, clients, and staff with enthusiasm and professionalism, providing excellent customer service at all times
- Manage multi-line phone systems, answer inquiries promptly, and direct calls to appropriate departments or personnel
- Handle front desk operations including scheduling appointments, maintaining visitor logs, and managing incoming correspondence
- Perform clerical duties such as data entry, filing, proofreading documents, and updating records using Microsoft Office and Google Workspace tools
- Assist with office management tasks like calendar management, organizing meetings, and supporting administrative functions
- Support bookkeeping activities using QuickBooks and handle basic bookkeeping tasks such as invoicing and expense tracking
- Maintain a tidy reception area and ensure all office supplies are stocked and organized
Skills
- Proven experience in front desk or office management roles with strong organizational skills
- Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Docs, Sheets), and data entry skills
- Strong customer service skills with professional phone etiquette and the ability to handle multiple lines efficiently
- Bilingual abilities are highly valued to assist diverse client needs effectively
- Experience with clerical tasks such as proofreading, filing, and document management
- Familiarity with QuickBooks for bookkeeping purposes is preferred
- Exceptional time management skills with the ability to prioritize tasks quickly and accurately
Join us in creating a welcoming environment where organization meets outstanding service! This role is perfect for someone eager to grow their administrative expertise while making a positive impact every day.
Pay: $16.50 per hour
Work Location: In person
Salary : $17