What are the responsibilities and job description for the Commercial Insurance Specialist position at Colonial Surety Company?
Job Summary:
We are seeking a motivated and knowledgeable Commercial Insurance Specialist to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts, and ensuring customer satisfaction. The ideal candidate has a strong understanding of P&C insurance products and thrives in a fast-paced, client-focused environment.
Key Responsibilities:
- Develop and maintain relationships with commercial clients, ensuring their property and casualty insurance questions are answered.
- Provide quotes, online policy insurance policies, and process endorsements, renewals, and cancellations.
- Respond to client inquiries and follow up to ensure excellent customer service and retention.
- Stay current on products, underwriting guidelines, and regulatory requirements.
- Maintain accurate records in the CRM and agency management systems.
Requirements:
- 2 years of experience in commercial property and casualty insurance preferred.
- Active P&C insurance license is a bonus
- Strong phone skills
- Familiarity with small and mid-size business insurance products and rating tools.
- Strong communication and customer service skills.
- Ability to multitask, manage priorities, and meet deadlines.
- Ability to commute daily to our Woodcliff Lake, NJ office is required. This is an in-office position, Monday through Friday, from 8:30 AM to 5:30 PM. Business attire and a clean-shaven appearance are required each day.
Preferred Qualifications:
- Experience working in an independent agency or with a direct writer.
- Bilingual abilities are a plus.
- Bachelor’s degree or equivalent professional experience.