What are the responsibilities and job description for the Tournament Operational Support | $15/hr. (Event-Based) position at Colonial Country Club?
Job Title: Operational Support – Charles Schwab Challenge
Location: Colonial Country Club, Fort Worth, TX
Employment Type: Temporary, Event-Based
Job Summary:
Colonial Country Club is seeking dedicated and detail-oriented individuals to join our team as Operational Support staff for the Charles Schwab Challenge. This temporary position offers a unique opportunity to be part of a world-class PGA Tour event, assisting with ticketing and sales operations to ensure a seamless guest experience.
Key Responsibilities:
- Assist with ticket sales, distribution, and verification at entry points.
- Provide customer support for ticketing inquiries, troubleshooting, and guest assistance.
- Process payments and manage on-site sales of event-related merchandise or packages.
- Support sponsors and hospitality guests with access coordination and credential distribution.
- Ensure smooth entry and crowd flow to designated event areas.
- Maintain accurate records of sales transactions and reconcile daily sales reports.
- Act as a liaison between ticketing, sales, and guest services teams to ensure efficient operations.
- Respond promptly to any operational needs or guest concerns as directed by management.
- Other job duties as assigned.
Qualifications:
- Previous experience in ticketing, sales, event operations, or customer service preferred.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent communication and problem-solving abilities.
- Ability to work long hours, including weekends and holidays, in outdoor conditions.
- Must be able to handle cash transactions and operate point-of-sale systems.
- Team player mentality with a positive and proactive approach.
- Must be available for the full duration of the tournament setup period (May 11 - June 1, 2026).
Background check and drug screen required.
Salary : $15