What are the responsibilities and job description for the Receptionist position at COLON & RECTAL SPECIALISTS, LTD?
Description:
Medical Receptionists/Secretary Administrator Job Responsibilities:
- Maintains operations by following policies and procedures.
- Welcome patients and visitors to the Practice.
- Front desk check-in and check-out, work diligently with each patient. Scheduling appointments, preparing for daily clinics, maintaining EMR, and answering incoming telephone calls.
- Maintain inbound and outbound faxes.
- Maintain patient portal.
- Maintain Klara.
- Maintains patient accounts by obtaining, recording, and updating patient's demographics.
- Collect patient's co-pays and balances.
- Helps patients in distress by notifying the appropriate staff member.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintaining the reception area.
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing (Microsoft Office Suite)
- Quality focus
- Professionalism
Education, Experience, and Licensing Requirements:
- Familiarity with phone systems
- Previous experience with Microsoft Office software preferred
- Experience with practice management software and electronic health records preferred University/college degree is an asset
Schedule: Full-Time
Day shift
Monday-Friday
Three locations: Stony Point, Henrico, and Mechanicsville
Work Remotely: NO
Salary : $17 - $18