Foodservice Equipment Reliability Technician (Chick-fil-A Network)

Own uptime for an iconic restaurant brand

What if your technical skill kept an entire Chick-fil-A market running smoothly? At Colliers, you’ll have the autonomy to solve complex equipment issues in the field—backed by responsive technical support, OEM training, and a culture that puts clients and communities first.

Is this you?

• Problem-solver who thrives on diagnosing tough HVAC/R and kitchen equipment issues?
• Detail-oriented pro who documents work flawlessly and meets SLAs?
• Customer-focused communicator who can partner with Operators, OEMs, and internal teams?

Your impact

• Restore critical equipment quickly—troubleshoot, repair, install, and remove commercial kitchen systems
• Service hot-side cooking equipment, sealed-system refrigeration, specialty foodservice gear, and base building HVAC
• Meet or exceed response expectations on Operator service requests
• Work across leading brands: Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill
• Coordinate with manufacturers for expert diagnostics and parts identification
• Partner onsite with the Chick-fil-A Technical Assistance Team
• Install ordered parts precisely and professionally
• Complete accurate digital paperwork: work orders, time, receipts, and truck stock
• Keep your service vehicle, tools, and inventory organized and audit-ready
• Participate in on-call rotation for emergency response outside standard hours
• Lead with safety—apply LOTO, follow EHS practices, and prevent incidents
• Advance through continuous OEM training and certifications
• Collaborate with equipment partners, suppliers, and vendors in the service network
• Maintain productivity in line with company standards

What you’ll need

• Technical trade school training and/or relevant hands-on experience
• Minimum 5 years in a related trade (or equivalent)
• Proven experience in one or more: sealed refrigeration/HVAC, electrical, mechanical, process controls, hot-side cooking equipment and/or mechanical power transmission
• Background servicing kitchen equipment, facilities, or construction systems
• EPA Universal Certification
• Valid state driver’s license and insurance; safe driving record (MVR required)
• Comfort operating company vehicles safely
• Mechanical aptitude with strong troubleshooting ability
• Ability to read and interpret schematics/diagrams
• Proficiency with Microsoft Word, Excel, and mobile service apps
• Excellent written and verbal communication
• Self-directed, dependable, and service-oriented

Where and how you’ll work

• 100% travel within your defined local market
• Limited overnight travel, primarily for onboarding and training

Physical realities of the role

• Extended work during emergencies or priority situations (including overtime)
• Lift/carry/push/pull up to 50 lbs
• Climb ladders and stairs up to two stories (ladder safety training provided). Roof access ladders are provided; loading/unloading a large ladder from the van is not typical.
• Frequent bending, twisting, kneeling, crouching, crawling
• Extended standing and walking on even/uneven surfaces
• Frequent use of arms, wrists, and hands to operate tools and machinery
• Indoor/outdoor work in varied weather

Proficiencies we value

• Creating Preventive Maintenance plans
• HVAC/R systems: maintenance, troubleshooting, and repair
• Electrical troubleshooting; electrical systems & diagnostics (heavy equipment)
• Environmental Protection Agency (EPA) Certification
• Service excellence; Workplace Safety & EHS Management
• Equipment diagnostics & troubleshooting; machine safety inspections
• Lockout/Tagout (LOTO); electrical schematic reading
• Equipment installation & wiring
• Refrigeration/cooling systems

Why you’ll love Colliers

Independence in the field, backed by responsive technical and operational support. Access to best-in-class tools, OEM training pathways, and a competitive package including healthcare benefits, paid time off, and 401K.

Ready to step up?

Applications are considered on a rolling basis. Direct applicants only—no agency submissions.

Legal and compliance

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.