Communications Manager

Position Summary

Collier’s Reserve Country Club is seeking a highly organized, creative, and detail-oriented Communications Manager to lead the Club’s marketing, communications, and digital content efforts.

This role is responsible for overseeing all member communications, digital platforms, and event promotion while ensuring brand consistency across the Club. The Communications Manager serves as the central hub for communication between departments, ensuring messaging is clear, timely, engaging, and reflective of the Club’s boutique, member-focused culture.

The ideal candidate thrives in a fast-paced hospitality environment, enjoys collaboration, and has a strong ability to translate club programming and experiences into polished, compelling content. This position works closely with the Membership Department and leadership team.

Key Responsibilities

Marketing & Communications

·        Oversee all club communications, including weekly emails, announcements, event promotions, and leadership messaging

·        Develop and execute communication strategies to increase member engagement and participation

·        Ensure consistent branding, tone, and accuracy across all platforms

·        Serve as the primary liaison between departments for communication needs

·        Write, edit, and proof all club communications and newsletter content

·        Coordinate messaging for club initiatives, updates, and seasonal programming

Digital Platforms & Website Management

·        Manage and maintain digital communication systems, including email platforms, website, and digital signage (REACH Media Network)

·        Maintain and update the Club’s calendar of events

·        Publish and update events, programs, menus, and announcements

·        Execute email communications through Northstar

·        Ensure accuracy and consistency across all digital platforms

·        Support ongoing improvements to website usability and member experience

Event Promotion & Campaigns

·        Develop and execute marketing plans for club events and programming

·        Design flyers, graphics, and promotional materials using Canva

·        Coordinate communication timelines and campaign schedules

·        Partner with all departments to support event marketing and drive participation

Content Creation & Brand Management

·        Create engaging written and visual content aligned with the Club’s brand

·        Maintain a consistent and professional brand voice

·        Capture and share club experiences through photography, video, and storytelling

·        Ensure all materials are polished and on-brand

Member Engagement

·        Support a high-quality member experience through effective communication

·        Highlight club events, traditions, and community initiatives

·        Assist leadership in communicating key updates and initiatives

·        Continuously evaluate and improve communication effectiveness

Additional Responsibilities

·        Complete special projects and assignments as directed by the Membership Director

Qualifications

·        Bachelor’s degree in Marketing, Communications, Hospitality, or a related field preferred

·        3–5 years of experience in marketing, communications, or hospitality

·        Private club or luxury service experience preferred

Technical Skills

·        Canva (design of flyers, graphics, and marketing materials)

·        Website/content management systems (Northstar preferred)

·        Microsoft Office Suite

·        Digital signage platforms and basic photo/video editing preferred

Core Competencies

·        Strong writing, editing, and proofreading skills

·        Excellent organization and project management abilities

·        Creative and visually driven mindset

·        High attention to detail and accuracy

·        Ability to manage multiple priorities in a fast-paced environment

·        Collaborative, service-oriented approach

Work Environment

This role collaborates across departments including Golf, Food & Beverage, Racquets, Fitness & Wellness, Administration, and Membership. Occasional evenings and weekends are required to support events and related communications.

Interview Process

·        Candidates may be asked to complete a proofreading and editing assessment

·        Candidates may be asked to design mock materials (not for club use) as part of the interview process

Compensation & Benefits

·        Competitive salary

·        Health benefits

·        Paid time off

·        Professional development opportunities

·        Collaborative team environment

To Apply

Interested candidates should submit a resume or direct inquiries to Ellie McKay, Director of Membership and Marketing, at emckay@colliersreserve.com.

Updated Compensation & Benefits

·        Competitive Salary

·        Health Insurance, Dental Insurance, and Vision Insurance

·        Paid Time Off

·        Life Insurance

·        Company Match 401(k)

·        Professional Development Opportunities

·        Collaborative Team Culture