What are the responsibilities and job description for the Reception/Administration Medical Device Office position at Collier Orthothic and Prosthetics?
Job Description
Reception/Administration Medical Device Office
The right person to join our team is:
A friendly, organized, enthusiastic, highly detail-oriented person with excellent verbal & written communication skills. They are upbeat, take charge, have strong customer service skills while also being dependable, honest, and flexible. They must multi-task with ease and understand the health care industry.
Your day will include:
As part of a busy medical device office, specializing in the O&P (orthotics and prosthetics) industry, you will schedule appointments, check in/out patients, retail sales, and prepare charts. Other duties will include general office administration, as well as support for the admin staff, practitioners, and owners. You will prepare documents and correspondence requiring excellence in spelling, grammar, and punctuation.
Qualifications: A minimum of 2 years of front office experience, strong computer skills in MS Office. Knowledge of Opie software, Empire Medical software, sales experience and DME background a plus. Light lifting may be required. Having a running car or the ability to take mass transit is a must. You must be a person who is able to maintain a friendly and professional persona under pressure.
Hours will be a Part time position to possible Full time after probation
There will be a 90-day probation period
Type a minimum of 35 wpm.
General computer knowledge such as how to check Wi-Fi status, update/locate files, etc.
Familiarity with Microsoft Word and/or Excel.
Familiarity with Google applications (Drive and Sheets).
Ring Central experience preferred, not required.
Friendly and professional attitude with patients, referral sources, team members, etc. Strong verbal and written communication skills.
Multitasking abilities.
Phone etiquette/customer service skills.
Ability to lift up to 20lbs.
Ability to remain seated or stand for extended periods of time.
Office experience 2 year.
Customer service experience 1 year.
High school diploma or GED.
Knowledge of insurance and HIPAA (recommended but not required) *Required after hire.
Statements and Core Values:
Our vision is: To create opportunities for all employees to reach their financial goals by tripling our revenue that equates to 12,500 patients a year or a revenue of 15 million.
Our mission is: We enhance lives by providing innovative, custom-made orthotic and prosthetic solutions that restore mobility, improve functionality and empower individuals.
Our core values:
INTERGRITY: Doing the right thing, always.
COMPASSION: Prioritizing patient and provider needs.
ACCOUNTABILTY: Taking ownership of service excellence.
RESULTS: Quality outcome from metrics.
EXCELLENCE: Delivering outstanding solutions and support.
Notice:
We will be doing a background check on prospective employees.
Location: Sacramento office.
Compensation: Hourly based on experience.
Principals only. Recruiters please don't contact this job poster.
Please, no phone calls about this job.
Please do not contact job poster about other services, products or commercial interests.
Job Types: Part time position to possible Full time after probation
Job Type: Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 29 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $24