What are the responsibilities and job description for the Community Manager position at College Town Communities |?
COMMUNITY MANAGER
Job Purpose:
The ideal candidate is positive, enthusiastic, and self-starting and can lead a team whose only goal is to ensure complete customer satisfaction at all times. This position requires the candidate to balance the authority of being the absolute decision maker on the property level with the management skills needed to run the daily tasks of a leasing office.
Duties:
The ideal candidate is positive, enthusiastic, and self-starting and can lead a team whose only goal is to ensure complete customer satisfaction at all times. This position requires the candidate to balance the authority of being the absolute decision maker on the property level with the management skills needed to run the daily tasks of a leasing office.
Duties:
- Manage all aspects of assigned properties
- Manage the leasing office
- Coordinate monthly rent collection
- Make and organize keys
- Serve as team leader during the move-in and move-out processes
- Demonstrate mastery of Entrata software
- Demonstrate mastery of "Happy Inspector" App for final apartment walk-through's
- Manage resident communications and interactions
- Oversee social media
- Maintain a positive, productive relationship with tenants
- Advertise and market vacant spaces to attract tenants
- Collect receivable accounts and handle operating expenses
- Monitor competitive market information
- Oversee the facility
- Resolve cable and internet issues
- Manage security cameras and security log book
- Manage work orders
- Oversee interiors of buildings
- Oversee fire alarm and sprinkler emergencies
- Oversee subcontractors
Skills/Qualifications:
Proven work experience as property or community manager
Fully understanding property management and its financial aspects
In depth knowledge of all rules and regulations surrounding property management
Competency in MS Office and relevant databases and software
Customer focus and bottom line orientation
Interpersonal savvy with strong communication and presentation skills
Well organized with excellent time management skills
Job Type: Full-time
Proven work experience as property or community manager
Fully understanding property management and its financial aspects
In depth knowledge of all rules and regulations surrounding property management
Competency in MS Office and relevant databases and software
Customer focus and bottom line orientation
Interpersonal savvy with strong communication and presentation skills
Well organized with excellent time management skills
Job Type: Full-time