Reporting and Analytics Administrator

College of the Holy Cross

Full Time

JREQ-000662

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect-one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

The Reporting and Analytics Administrator is responsible for developing, administering, and governing reporting and analytics solutions across the College's Enterprise Applications portfolio, with Workday as the primary enterprise platform. This role supports three major areas of demand: Workday Student report development for the implementation program, functional reporting requests for the Workday platform across HCM, Finance, Payroll, and Student, and advanced analytics delivery using Workday Prism Analytics. The ideal candidate brings a strong data and analytics background and has developed into a Workday reporting expert with deep experience translating functional questions into trusted, secure, and actionable reporting solutions. The role also supports the College's AI priorities by improving reporting governance, data definitions, analytic readiness, and the quality of enterprise application data used for responsible AI-enabled decision support.

Job Description

Major Areas of Responsibility2. Workday Student Reporting & Project Delivery3. Prism Analytics & Advanced Data Modeling4. Reporting Governance, Data Quality & Self-Service Enablement5. Functional Partnership, Testing & Solution Validation6. AI-Ready Analytics & Responsible Data EnablementReporting Structure

• Workday Report Development & Administration
• Design, build, test, deploy, and maintain Workday reports, dashboards, calculated fields, data sources, prompts, filters, and related reporting assets across HCM, Finance, Payroll, Student, and other enterprise application areas.
• Support functional reporting requests by gathering requirements, clarifying business questions, identifying appropriate data sources, and translating needs into clear reporting specifications.
• Develop and maintain a report inventory, naming standards, documentation, ownership model, and lifecycle management process for reporting assets.
• Troubleshoot report issues related to data source selection, calculated fields, security access, prompts, performance, data quality, or functional interpretation.
• Lead and support report development for the Workday Student implementation, including requirements gathering, build, validation, testing, issue resolution, and transition to operations.
• Partner with Student, Registrar, Academic Affairs, Finance, Student Accounts, Bursar, and related stakeholders to develop reports that support implementation, go-live readiness, and post-production operations.
• Support report conversion, reconciliation, testing, operational readiness, and cutover planning for Student reporting needs.
• Ensure Student reports are secure, accurate, documented, supportable, and aligned with the broader enterprise reporting model.
• Develop, administer, and maintain Workday Prism Analytics assets, including datasets, pipelines, transformations, joins, calculated fields, and analytic outputs.
• Use a strong data background to design scalable, well-documented reporting and analytics solutions that combine Workday and approved external data sources where appropriate.
• Partner with data governance, functional teams, and technical colleagues to validate definitions, data lineage, data quality, access controls, and analytic assumptions.
• Support advanced reporting and analytics use cases that require data preparation, modeling, reconciliation, or cross-domain analysis beyond standard operational reports.
• Establish and maintain reporting standards, documentation practices, quality review processes, report ownership, and request prioritization in alignment with Enterprise Applications governance.
• Improve reporting reliability by identifying duplicate reports, stale reports, inconsistent definitions, access issues, and recurring data quality concerns.
• Create user guidance, reporting documentation, training materials, and knowledge articles to support responsible self-service reporting where appropriate.
• Partner with security and functional owners to ensure report access aligns with role-based security, sensitive data controls, and institutional policy.
• Serve as a consultative reporting partner to HCM, Finance, Payroll, Student, and other functional stakeholders by helping translate business questions into reporting and analytic solutions.
• Lead reporting-related UAT activities, including test plans, test scripts, validation criteria, issue triage, and stakeholder sign-off.
• Provide advanced support for escalated reporting incidents by determining whether the root cause is data quality, report design, security, configuration, integration timing, or functional interpretation.
• Support cross-functional reporting needs where business processes span HR, Payroll, Finance, Student, academic structures, and external systems.
• Support the College's AI priorities by improving the quality, consistency, documentation, and governance of enterprise application data and reporting assets.
• Identify opportunities for AI-assisted reporting support, such as report inventory analysis, data definition discovery, report documentation, quality checks, and knowledge management.
• Partner with ITS, data governance, and functional leaders to ensure AI-enabled analytics use cases are grounded in approved data sources, secure access models, and clear institutional definitions.
• Help position Workday reporting and Prism Analytics as governed foundations for responsible enterprise analytics and AI-enabled decision support.
• Reports to: Technical Program & Services Manager
• Direct Reports: None
• Works closely with: HCM Systems Manager, Finance Systems Manager, Student Systems Manager, functional reporting stakeholders, data governance, ITS Security, implementation partners, and institutional analytics teams
  
  

Minimum Qualifications

• Bachelor's degree in Data Analytics, Information Systems, Computer Science, Statistics, Business Administration, Finance, Human Resources, or a related field, or an equivalent combination of education and experience.
• 3-5 years of experience in reporting, analytics, business intelligence, data analysis, or enterprise application reporting.
• 3-5 years of Workday reporting experience, including advanced report development and Prism Analytics experience, strongly preferred.
• Experience developing Workday reports, calculated fields, dashboards, data sources, prompts, filters, and report security-aware solutions.
• Experience with Prism Analytics, data modeling, data transformation, data validation, metadata, data quality, and cross-domain analytics.
• Experience gathering reporting requirements, translating business questions into specifications, leading testing, and validating outputs with functional stakeholders.
• Experience with HCM, Finance, Payroll, Student, or higher education reporting strongly preferred.
• Familiarity with AI-ready data practices, analytics governance, data privacy, report documentation, or responsible AI-enabled decision support preferred.
  
  

Key Competencies

• Data Fluency: Brings strong data instincts and applies them to Workday reporting, Prism Analytics, and enterprise application decision support.
• Analytical Thinking: Translates complex functional questions into accurate, secure, and usable reporting solutions.
• Technical Depth: Understands report design, calculated fields, data sources, data modeling, security impacts, and analytic performance.
• Stakeholder Partnership: Works effectively with functional users to clarify requirements, validate outputs, and improve reporting adoption.
• Quality Orientation: Prioritizes data accuracy, repeatability, documentation, testing, and clear definitions.
• Governance Mindset: Supports reporting standards, access controls, data stewardship, and responsible use of institutional data.
• Continuous Improvement: Reduces duplicate reporting, improves self-service, and simplifies recurring reporting processes.
• Responsible Innovation: Helps prepare enterprise application data and analytics for secure, governed AI-enabled use cases.
  
  

Disclaimer: This description captures the major areas of responsibility and may include other duties as assigned.

Salary Range: The Reporting and Analytics Administrator position offers a salary range of $95,000-$102,000, commensurate with experience and education.

Weekly Hours

40

Annual Work Schedule

12 month

Application Instructions

An updated resume and cover letter are required as a part of your internal application. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all.

Additional Information

To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.

To apply, visit https://holycross.wd12.myworkdayjobs.com/en-US/Careers/job/Worcester-MA/Reporting-and-Analytics-Administrator_JREQ-000662

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