Instructional Support Coordinator III

Two weeks prior to the deadline to submit applications, the diversity of current applicants will be assessed. Upon review, if the pool does not include sufficient diversity at that time, the application window may be extended.

The Santa Clarita Community College District/College of the Canyons is seeking a full-time Instructional Support Coordinator III in the Instruction division.  Â

Salary placement will be on Range 32 of Classified Salary Schedule B. Initial salary step placement for new employees is customarily at step 1, 2, or 3 ($5,936.00 / $6,300.00 / $6,656.00 per month) of this 20-step salary range.

Probationary period for new Classified Represented employees is six months. Work year is 12 calendar months. The normal workweek for this position is 40 hours. Paid holiday, discretionary, and sick time are provided. Ten vacation days accrue during the first year of employment. A regular work schedule will be assigned, with the ability to occasionally work a flexible schedule as needed with supervisor approval.

Who We AreÂ

The Santa Clarita Community District is committed to achieving educational equity for all students. As presented in our District Strategic Plan, which focuses on Access, Engagement, and Success, "Equity, inclusion, and diversity are not goals in themselves, but ideologies embedded in all actions and planning across all departments and functions of our college and its two campuses." These areas of focus demonstrate a resolve to focus on student success and confirm that we are at the forefront of change with integrated planning efforts that both evolve and anticipate the needs of our students. We provide students with a rich and dynamic learning experience that embraces differences - fostering healthy inclusion through inquiry, shared dialogue, and reflection to ensure that we promote a sense of community, collegiality, and cooperation. When you join our team at the Santa Clarita Community College District, you can expect to be part of an inclusive, creative, flexible, innovative, and equity-focused community that engages students, each other, and the community in scholarly inquiry, creative partnerships, and the application of knowledge and success.

Who We WantÂ

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate must be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students, and community partners who share our commitment to closing equity gaps. The Santa Clarita Community College District seeks leaders possessing a strong grounding in academic and student services programs and a thorough understanding of the primary mission of the community college. We seek employees that value mentorship and working in a collegial, collaborative environment, who are conscientious risk takers and transformational leaders guided by a commitment to helping all students achieve their educational goals.

Position Description

Under the supervision of the Associate Vice President of Instruction and in daily coordination with the Director, Enrollment Support, performs and coordinates specialized data entry and other database functions relating to Instruction Office functions. Performs other related duties as assigned.

Essential Duties

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Coordinates and ensures accuracy of course scheduling data into District's information management system (Colleague), including but not limited to section building, section cancellations, faculty assignments, correcting, and updating detailed scheduling information.
• Coordinates with the initial setup, data entry, and data review for software systems related to statewide initiatives supported by the Instruction Office.Â
• Builds new course sections in response to course changes or as required due to statewide initiatives.Â
• Oversees daily requests for room bookings. Assists in communicating critical information to faculty regarding availability of classrooms at all District locations. Processes requests by researching availability, securing appropriate spaces, and coordinating with the Civic Center and other departments as needed.
• Manages complex data input for all relevant department functions; including information that may be of a privileged or sensitive nature. Performs other computer-input tasks related to the operation of the department.
• Maintains various records, prepares and modifies reports, and executes queries as needed. Process Set-up reports, Full-time Load reports, and Adjunct and Non-Credit Pay reports as assigned. Facilitate disseminating reports to Budget Development and Payroll.
• Prepares and distributes Instruction Office communications, correspondence, and reports, including mail merge functions. Develops timely and comprehensive reports, analyses, and presentations in narrative, tabular, and graphical form to support departmental scheduling, planning, program development, and decision-making.Â
• Coordinates generation, distribution, tracking, and renewal of faculty contracts each semester in collaboration with the Instructional Support Analyst. Maintains contract status databases, ensures timely collection of signatures, monitors compliance with contract deadlines, and provides audit-ready documentation. Communicates schedule changes to students promptly through multiple channels (electronic, written, and verbal) and coordinates with faculty and departments to ensure accurate, consistent, and timely messaging.
• Serves as a liaison with other campus offices and departments, coordinating information flow, troubleshooting issues, and ensuring effective communication.
• Supports departmental budget tracking and reporting by monitoring expenses, preparing purchase requisitions, and providing accurate data for budget development.
• Participates in college committees and professional meetings to increase operational effectiveness and represent the Instruction Office as assigned.
• Prepares agendas, summaries, and supporting materials for departmental meetings; compiles and presents information clearly in multiple formats.
• Enters and updates textbook cost (XB12) coding for sections; follows up with faculty as needed.Â
• Performs other related duties as assigned.
  
  

Demonstrated Knowledge and Abilities

 Position Requires Knowledge Of

• Standard office procedures, methods, and equipment, including word processing, spreadsheets, and data entry systems.
• Correct English usage, including grammar, punctuation, spelling, and vocabulary.
• Techniques for organizing and maintaining records, files, and scheduling systems.
• Basic practices used in data tracking, reporting, and clerical support functions.
• Principles of effective customer service and communication in a diverse educational environment.
  
  

Position requires ability to

• Learn, interpret, and apply legal mandates, policies, regulations, and guidelines and operational procedure.
• Apply knowledge of modern office practices and equipment including expert use of computers for word processing, record management, and filing systems.
• Perform data entry, report generation, and computer-input tasks accurately and efficiently.
• Assume responsibility for routine clerical detail.
• Proofread and edit with grammatical and contextual accuracy.
• Establish and maintain comprehensive and accurate files and records, prepare concise and complete reports as required.
• Type and input data with speed and accuracy; make arithmetical calculations in like manner.
• Communicate effectively.
• Follow oral and written instructions with attention to detail.
• Establish and maintain cooperative working relationships with faculty, staff trainees, and others connected in the performance of duties.
• Adapt to changing procedural requirements.
• Adapt to changing priorities and deadlines in a fast-paced environment.
• Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, staff, and community.
  
  

Experience

Minimum Requirements

Two (2) years of full-time experience working in community colleges, universities, high schools, community agencies, or similar work involving programs or activities to assist the public, or comparable experience in position(s) which include specialized clerical duties, database entry and query, use of MS Word and Excel and interaction with the public.

Education

Education equivalent to an Associate's degree (60 semester units). Two years of direct experience may be substituted for each one year (30 units) of college.

Desirable Qualifications

Experience with enterprise-wide software, preferably Colleague. Experience working with instructors, scheduling of classes, and supporting an instructional program.

Physical Characteristics

Position is a stationary position and requires use of a computer for extended periods of time plus frequent periods of movement from one area to another, which may include traversing to different floors of a building; operating a computer and related equipment; communicating and providing information to others; working with various materials and objects; frequently exert 10 to 20 pounds of force to move objects; may be exposed to occasional contact with dissatisfied individuals; and travel from site-to-site. In the event of an emergency, employees will be relied upon to serve as emergency workers.

District Classified Employee Benefits

Full-time employees are provided with a diversified program that includes medical, dental and vision insurance including dependent coverage, disability, and life insurance as well as Section 125 options. These benefits commence on the first of the month following the date of hire. Professional development opportunities are provided to all employees. Educational incentive is available to eligible Classified Represented and Confidential employees.

RETIREMENT: Classified employees contribute to the Public Employees' Retirement System (PERS), a defined benefit retirement plan through the State of California.

Conditions of Employment

Successful completion of background fingerprint clearance, pre-employment physical examination (disabilities not related to the physical job will not affect the application process) and TB screening.

Proof of eligibility to work in the United States and signing of loyalty oath per government codes 3100-3109.

Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member.

Board of Trustees approval.

Official, sealed transcripts are required upon offer of employment.

Equal Employment Opportunity

Santa Clarita Community College District is an Equal Opportunity Employer.Â

The Santa Clarita Community College District is committed to employing qualified employees who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity and provide consideration for all qualified candidates. The District does not unlawfully discriminate in providing educational or employment opportunities to any person on the basis of race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law  or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Human Resources office directly at (661) 362-3427.

About The District

Why Work at College of the Canyons?

College of the Canyons (COC) is a nationally recognized Hispanic-Serving Institution located in Santa Clarita, California, and is dedicated to fostering student success in a dynamic and inclusive environment. Serving over 37,000 students across two campuses, COC offers more than 275 degree and certificate programs and is known for its strong transfer pathways, award-winning workforce programs, and innovative initiatives like Zero Textbook Costs (ZTC) and the Canyons Promise program, which provides two years of free education for new full-time students. As a regional leader in innovation, equity, and community engagement, the college partners with over 100 organizations and has secured millions in grants and workforce development funding. Its students regularly transfer to top UC schools, win national scholarships, and contribute to projects reaching as far as NASA. With new facilities like the Takeda Science Center, an Intercultural Center, and robust University Center partnerships offering bachelor's and graduate degrees, COC continues to grow its impact. Faculty and staff are driven by a shared commitment to teaching excellence, respect, creativity, and meaningful community connections, all in a vibrant Southern California setting.Â

APPLICATION AND SELECTION PROCESS

Applicants are encouraged to complete their applications online. Please visit our website at http://www.canyons.edu/administration/humanresources. If you require assistance, please call the Human Resources office at (661)362-3427 or for the hearing-impaired TTY/TDD Line at (661)362-5178. Applicants may check the status of their application online and may expect to be notified within approximately 4 - 5 weeks following the Review Date as to the status of their application.

All application materials must be uploaded online or received in the Human Resources office by the end of the day on the Review Date in order to assure consideration for this position. Postmark is not acceptable for this purpose. Separate application materials must be submitted for each position applied for. Materials submitted become property of the District and will not be returned, copied, or considered for other openings. The Human Resources office is located in the University Center, Suite #360 at 26455 Rockwell Canyon Road, Santa Clarita, CA, 91355.

Required

Your application is not complete until the following required materials have been uploaded online or received by the Human Resources office:

• Online District CLASSIFIED Application.
• Detailed resume, which includes month/year dates of employment and descriptions of responsibilities at each employer.
• Letter of interest (cover letter). In your letter, please address your qualifications and experience as they pertain to the job duties and the abilities section of this announcement.
• Copies of complete and legible college transcripts clearly indicating all college units earned and any degree awarded. You can submit unofficial copies of transcripts for application purposes. Copies of diplomas are not acceptable in lieu of college transcripts. Official, sealed transcripts are required upon offer of employment. Please see our website for the requirements for evaluation of transcripts from foreign colleges or universities.
• Confidential Recruitment Source Information (voluntary survey). This is voluntary and is a part of the online applicant profile, separate from the application.
• Supplemental Questionnaire. Please answer the following questions as part of your application packet.
• Do you possess the equivalent of an Associate's degree (60 semester units) or higher from an accredited institution? If yes, please provide a legible copy of your college/university transcript(s) in your online application packet. Copies of diplomas are not acceptable in lieu of college transcripts. If not, and you are using additional years of work experience in lieu of semester units of education, please clearly indicate how you meet the minimum educational requirement through this additional work experience.
• Do you possess two or more years of full-time equivalent working in community colleges, universities, high schools, community agencies, or similar work involving programs or activities to assist the public, or comparable experience in position(s) which include specialized clerical duties, database entry and query, use of MS Word and Excel and interaction with the public? Please describe your experience, and include employer name(s), your position title(s), dates of employment, full-time or part-time status (% of time or number of hours worked per week), and your roles and responsibilities. Please provide your total years of full-time equivalent experience you have in this field.
• Please describe your experience with data entry and working in database systems and enterprise-wide software, such as Colleague. Include the types of systems you have used, the tasks you performed, and the volume or complexity of data you handled.
• Please describe your experience in entering and maintaining data (or similar tasks) and how you ensured accuracy and timeliness in a workplace setting.Â
• Please describe how you have prepared or modified a report that required a high level of accuracy and attention to detail. How did you ensure the information was correct and complete?
• Please describe a situation where you had to communicate complex or sensitive information clearly and professionally. What approach did you take?
• Describe how you have demonstrated sensitivity to and understanding individuals from diverse academic, socioeconomic, cultural, disability, or ethnic backgrounds in your previous work experience.
• Why do you want to work in this Instructional Support Coordinator III position at College of the Canyons?Â
• Letters of reference are optional.
  
  

Please note

• Skills evaluation of candidates for interview may be required.
• Travel and relocation expenses are the responsibility of the applicant.
• Hiring committees review all complete, qualified application packets. Possession of the minimum qualifications does not guarantee an interview.
• "Experience" generally refers to relevant paid experience. In some instances, unpaid experience may be counted as experience towards meeting the minimum qualifications or requirements for the position only if it entailed responsibilities substantially similar to those of relevant paid positions in the field. It is the applicant's responsibility to provide sufficient information and details to the Human Resources office at the time of submission of their application packet. Details should include the organization, contact name, and contact information, start and end dates, hours per week, and a list of relevant unpaid/volunteer duties or responsibilities performed. Not all unpaid experience may qualify. Upon offer of employment, an applicant will be required to obtain written verification(s) of any relevant unpaid/volunteer experience.
• Current COC employees who are applying for this position: Please be aware that materials from your personnel file are not included as part of the application file; therefore, please provide the same requested application materials as any other applicant.
• Please be aware that, should you be considered as a finalist for this position, reference checks will include current supervisor(s).Â
• Applicants are encouraged to apply online. If you need assistance with the application process, contact:
  
  

Human Resources Office

(661) 362-3427

TTY/TDD (661) 362-5178 or visit our website at

www.canyons.edu/administration/humanresources

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It is the applicant's responsibility to ensure that all application materials are fully and correctly submitted. All materials submitted are for this position only and become the property of the District. Materials will not be returned, copied, or considered for other openings. Resumes may not be submitted in lieu of the official application form.

The College is expecting to conduct initial interviews between the weeks of December 1, 2025, and December 8, 2025, and conduct final interviews between the weeks of December 8, 2025, and December 15, Â 2025. This is an estimated timeline and is subject to change.Â

Please note that the College will be closed for Winter Break from Wednesday, December 24, 2025, through Thursday, January 1, 2026. The Human Resources Office will reopen on Friday, January 2, 2026.Â

Interviews may be conducted in-person or remotely via Zoom.Â

This is an in-office position, working forty hours per week on the Valencia campus.Â

Positions are offered contingent on funding. We reserve the right to withdraw, extend the filing date, reopen, or delay filling this position. Recruitment may continue until the position is filled. This recruitment may be used for future vacancies.Â