Training Support Specialist

Position Summary

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges by the Aspen Institute with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority associate degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

The hiring salary for this position will be from the min to mid-point of the salary range.

The Training Support Specialist provides administrative and training support for the environmental, health, and safety programs. The position is responsible for the day-to-day delivery of Maryland Center of Environmental Training’s (MCET) continuing education course delivery in coordination with nine community colleges, onsite, and offsite for clients. It requires strong administrative and people skills, organization, computer literacy and technical expertise, and collaborative communication with continuing education staff at other colleges, in addition to the MCET instructors and students.

The College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender Registry Check.

This position is open until filled.

Specific Duties and Responsibilities

60 % Reporting and Documentation

• Manages all registration processes for MCET classes.
• Verifies and inputs accurate data to systems, monitors sections, run reports and rosters as needed; and updates and maintains internal databases.
• Monitors registration numbers at all locations and continually update MCET database with latest data.
• Confirms running (or cancelation of a class) once minimum registration numbers have been reached at CSM or the eleven co-sponsoring colleges.
• Monitors registrations in other Maryland Colleges and in-house registrations and advise colleges and trainers of running and/or cancelation decisions.
• Handles all MDE Grant funded registrations for all colleges including setting up payment for MDE employees to attend training using grant funds; maintain accurate records of all MDE audits; and establish PO for MDE audits and process payments of invoices.
• Prepares course materials for print: check for copyright issues, convert PowerPoint, Word Documents, Excel worksheets into PDFs for printing purposes.
• Prepares and packages all course materials to include: all course handouts, tests, pre-tests, textbooks, and answer sheets.
• Prepares and packages all instructor materials to include sign-in sheets, instructor evaluation, student evaluations, course registration forms, and TRE cards and training certificates.
• Monitors all upcoming courses to ensure delivery of course materials.
• Prints rosters and other reports using colleague “canned” queries.
• Creates and maintains electronic and hard copy of backup documentation for each course.
• Maintains inventory of all office supplies to include ordering materials.
• Maintains standard operating procedures.

• Serves as MCET’s primary contact for students, MDE employees, other colleges, and the public registering for MCET courses/functions.
• Provides accurate information to trainees, employers, and state officials about program and available training.
• Maintains working relationship with the staff from eleven Continuing Education Departments of Maryland Community Colleges working with MCET.
• Provides students with verification of classes taken at MCET.
• Coordinates with instructors regarding new course materials and confirmations; ensure course materials are updated and saved.
• Communicates with print shop on all special needs for print jobs, i.e., handout covers, specialty papers, binding or stapling, and tabs or insertions.

• Attends special events and/or conferences related to training delivery, on-site registration, client assistance, instructor support; and to support training outreach and networking.
• Travels when needed to assist instructors and provide student assistance to include sign-ins, registrations, and general inquiries.

• Stay informed about industry developments, best practices, trends, and opportunities.
• Assess course enrollment to assist in training delivery decisions and/or modifications, as needed.

• Performs other related duties as assigned.

Minimum Education and Training

• Associate degree required.

• Minimum of three-years administrative experience to include multi-tasking, excellent communication skills, demonstrated ability to manage stress, attention to detail, and strong organizational skills.