Enrollment Coordinator

Position Summary

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges by the Aspen Institute with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority associate degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs

The Enrollment Coordinator is the first point of contact for prospective College of Southern Maryland students. The coordinator interacts with prospective and returning students providing them with accurate information regarding admitting, advising, registering, and support navigating their first classes at CSM. Recruitment efforts require a substantial amount of time away from the office attending and participating in college recruitment activities including high school visits, college fairs, scholarship fairs, and community events. Additionally, the individual in this position coordinates the Special Admission programs at all campuses, advising, and registering students in the program.

Reports to: Assistant Director of Admissions

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Specific Duties and Responsibilities

40 % Recruitment

• Coordinate, conduct, and participate in various targeted college recruitment activities including but not limited to high school visits, college fairs, open houses, registration events on designated county campus or other CSM campuses and in the tri-county area.
• Participate in events in the community which support the mission of the department and the college.
• Provide information to prospective students regarding the College of Southern Maryland.
• Coordinate recruitment and enrollment activities for the Special Admissions programs (Gifted and Talented, Dual, Early College, Homeschool, Dual Math, Dual English and others) to include high school presentations (public and private schools), parent nights and information sessions for the Tri- County region.
• Communicate and market CSM programs and course information daily either by telephone, email, or individual meetings.
• Serve as first point of contact for potential and incoming first-year students via incoming calls, voicemails, and emails. Handle inquiries by parents, school liaisons or community members.
• Coordinate high school Enrollment Days with county high school liaisons and CSM Enrollment Team and advising staff.

• Provide general academic advisement to students in the first semester to assist with meeting their academic goals and plans.
• Meet with first-year students by individual appointments.
• Evaluate college readiness to include high school transcripts, SAT/ACT scores and placement test results to determine student course placement for their first semester.
• Provide registration assistance sessions for new and special admissions students.
• Point of contact for county dual, homeschool, and Early College students, assisting them with the admissions and course scheduling process.

• Maintain accurate records of dual, homeschool and Early College students.
• Scan and review student documentation through Perceptive Content.
• Monitor and respond to emails in shared Admissions email inbox.
• Collect and report weekly statistics to the Assistant Director of Admissions.

• Performs other related duties as assigned.

Minimum Education and Training

Required Education and Experience:

• Bachelor’s degree required.
• Two years of work experience in the Student Services area in a collegiate setting.

Minimum Qualifications and Standards Required

Knowledge, Skills, and Abilities:

• Evidence of advocacy for student academic success.
• Excellent communication and human relations skills.
• Ability to work with professional integrity and discretion.
• Experience in the use of integrated data systems.

General Employment Information

The College of Southern Maryland is an Equal Opportunity Employer.

Background Checks

The College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender Registry Check.

Conflict of Interest policy

No College of Southern Maryland employee shall engage in or have a financial interest, directly or indirectly, in any activity that conflicts or raises a reasonable question of conflict with his or her duties and responsibilities. CSM Employees shall not at any time engage in any outside employment or independent consulting that would adversely affect their employment status or performance as employees at the college, create a conflict of interest, or, with the exception of constitutionally protected activities, would compromise or embarrass the college, or adversely affect professional standing. Any full-time college employee who also holds a full-time position or its equivalent in consulting elsewhere (whether permanent or seasonal) will be deemed to have a conflict of interest and will be asked to resign from one of the full-time positions. Full-time employees must promptly disclose in writing, on a form available from the Human Resources Office, to the college all other full-time employment or its equivalent in independent consulting.

Employment Frequently Asked Questions

Click here to find our frequently asked questions:https://www.csmd.edu/employment/frequently-asked-questions/index.html