What are the responsibilities and job description for the Customer Service / Administrative Assistant position at College of Charleston?
POSTING INFORMATION
Internal Title
Customer Service / Administrative Assistant (Re-Announcement)
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
GEN04
Level
Department
Controller
Job Purpose
This position serves as the central point of contact for the Controller’s Office and provides support services to departmental personnel.
Minimum Requirements
High school degree and at least two years’ administrative experience. Comfortable with computers and office equipment. Proficiency in MS Word, MS Excel and MS Outlook. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Excellent customer service, administrative, and organization skills. Must be able to establish and maintain effective working relationships with a wide variety of individuals. Must be able to maintain professionalism and a positive service attitude at all times. Excellent verbal and written communication skills. Attention to detail, initiative and problem solving. Experience at a higher education institution is desirable.
Additional Comments Regarding Position
Performs some kneeling, stooping, reaching and lifting up to 30 pounds.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
- Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu.
Salary
Posting Date
06/02/2026
Closing Date
06/16/2026
Benefits
- Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2026056
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Job Duties
Activity
Serves as the point of contact for the Controller’s Office. Receives and directs visitors, answers phone calls and routes to the appropriate personnel. Opens, sorts and distributes incoming mail. Provides general administrative and clerical support including filing, mailing, scanning, faxing and copying documents.
Essential or Marginal
Essential
Percent of Time
40%
Activity
Logs incoming invoices, expenditure authorizations, travel authorizations and travel reimbursement requests. Makes follow-up calls to vendors regarding statements. Assists with data entry during periods of high volume. Scans student refund checks into the document management system.
Essential or Marginal
Essential
Percent of Time
30%
Activity
Provides general office support by working with mail services, custodial services, physical plant, etc as needed. Assists in resolving any administrative problems. Maintains records for staff office space, phones, contact list, keys, etc.
Essential or Marginal
Essential
Percent of Time
10%
Activity
Responsible for maintaining the office supply inventory and placing orders for the Controller’s Office when necessary. Ensures office supplies are stored in a neat and organized manner.
Essential or Marginal
Marginal
Percent of Time
5%
Activity
Supports office staff with special projects and tasks on an as-needed basis.
Essential or Marginal
Marginal
Percent of Time
5%
Activity
Responsible for matching printed checks against associated invoices and other related documents. Verifies information for accuracy.
Essential or Marginal
Essential
Percent of Time
10%
Salary : $31,200 - $37,500