What are the responsibilities and job description for the Staff Software Engineer, Full-Stack (PCGS CX) position at Collectors?
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We are looking for a Staff Software Engineer, Full-Stack to provide architectural leadership and hands-on expertise across our PCGS customer experiences platform. Your primary responsibility will be designing, building, and scaling the systems that power how customers interact with PCGS; from submission flows to core coin and banknote data capabilities that unlock new Marketplace features. As a Staff Engineer, you will apply your full-stack expertise to maintain, enhance, and optimize these customer-facing applications and services, focusing on reliability, performance, and usability while tackling complex technical debt and high-impact issues.
Beyond hands-on development, you will be expected to drive architectural decisions, shape the long-term technical strategy for PCGS customer experiences, and mentor the team. You are a strong executor who can move critical work forward while also continuously learning, experimenting, and improving how we build. This role is crucial for strategic change, leading complex initiatives that evolve our customer journeys, integrate new capabilities, and guide the modernization of our platform. You will focus on improving and extending the customer experiences that power our PCGS business, helping ensure our technology and experiences are world-class for the next generation of collectors.
What You’ll Do
Salary Range: The salary range for this position is $209,186 - $258,903. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
Reasons To Join Us
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We are looking for a Staff Software Engineer, Full-Stack to provide architectural leadership and hands-on expertise across our PCGS customer experiences platform. Your primary responsibility will be designing, building, and scaling the systems that power how customers interact with PCGS; from submission flows to core coin and banknote data capabilities that unlock new Marketplace features. As a Staff Engineer, you will apply your full-stack expertise to maintain, enhance, and optimize these customer-facing applications and services, focusing on reliability, performance, and usability while tackling complex technical debt and high-impact issues.
Beyond hands-on development, you will be expected to drive architectural decisions, shape the long-term technical strategy for PCGS customer experiences, and mentor the team. You are a strong executor who can move critical work forward while also continuously learning, experimenting, and improving how we build. This role is crucial for strategic change, leading complex initiatives that evolve our customer journeys, integrate new capabilities, and guide the modernization of our platform. You will focus on improving and extending the customer experiences that power our PCGS business, helping ensure our technology and experiences are world-class for the next generation of collectors.
What You’ll Do
- Participate across the entire software development lifecycle, taking features from concept to production release
- Maintain and extend the current tech stack, centered on a Svelte frontend and Python microservices, while gradually modernizing and supporting legacy systems in .NET C#.
- Communicate with Product and other stakeholders to develop business requirements
- Collaboratively create solutions with other teams
- Troubleshoot software issues and debug a large codebase
- Develop and execute unit and integration tests
- Contribute to technical documentation to increase maintainability of software assets
- 7 years of software engineering industry experience building backend software, with exposure to microservices
- Experience using Python for production-grade applications
- Experience using strongly typed languages (C#, Java, etc) is a plus
- Experience architecting systems (service-oriented, event-driven, distributed systems, cloud) as well as hands-on development experience
- Experience with client-side frameworks, such as Vue.js, React, or Svelte. Svelte experience preferred.
- Data modeling and database design expertise; Postgres and/or SQL Server is a plus
- Experience configuring and using DevOps tooling such as Kubernetes, Helm, Terraform, AWS stack
- Experience working cross-functionally with Product partners
- Possess strong technical, analytical, troubleshooting, and communication skills with the ability to visualize and document processes
- Proficient at using appropriate security, documentation, and/or monitoring best practices
Salary Range: The salary range for this position is $209,186 - $258,903. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
Reasons To Join Us
- Health Insurance: All employees are eligible to enroll in Medical, Dental, and Vision
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: We offer a flexible vacation policy for our employees
- Holiday Pay: All employees are eligible for nine company paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
- Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Salary : $209,186 - $258,903