Landscape Account Manager

Job description:

We are looking for an Account Manager who is responsible for managing and strengthening strategic relationships with commercial landscaping maintenance and service clients, with a strong focus on high-end commercial partnerships. This role ensures exceptional service delivery, identifies growth opportunities, and oversees the execution of high-quality landscape maintenance services.

The ideal candidate has experience in account management, landscape operations.

Key Responsabilities:

• Manage a portfolio of high-end commercial clients, ensuring satisfaction, retention, and account growth.
• Serve as the primary point of contact for high-end commercial maintenance and services clients.
• Coordinate and oversee the execution of maintenance services, landscape enhancements, irrigation work, and other related services.
• Build and maintain long-term client relationships by understanding their needs and providing customized solutions.
• Prepare and present proposals, estimates, and recommendations based on site inspections and audits.
• Identify upsell and cross-sell opportunities for additional projects or seasonal enhancements.
• Collaborate with internal teams—operations, production, irrigation, and safety—to ensure service quality and scope fulfillment.
• Conduct regular site visits to ensure service standards, review work, and address client concerns.
• Manage budgets, reports, and performance metrics for assigned accounts.
• Proactively resolve operational issues with a client-focused and solution-driven approach.

Skills:

• Excellent verbal and written communication skills, especially when working with high-level commercial clients.
• Strong knowledge of commercial landscape maintenance, basic horticulture, and field operations.
• Ability to conduct site inspections and evaluate landscape conditions.
• Strong negotiation, objection-handling, and sales skills for closing new opportunities.
• Effective time management with the ability to handle multiple accounts simultaneously.
• Results-driven mindset with a focus on client satisfaction and service quality.
• Analytical thinking and problem-solving capabilities.
• Leadership skills and the ability to collaborate with field and operations teams.
• Proficiency with digital tools (CRM systems, Microsoft Office, landscape management software).

Education and experience:

• Bachelor’s degree in Business Administration, Horticulture, Landscape Architecture, Agronomy, or a related field (preferred but not required).
• 2–4 years of experience in Account Management within landscaping, commercial maintenance, or similar service industries.
• Experience working with high-value commercial clients or premium projects.
• Relevant certifications (CLP, CLT, Irrigation Technician, etc.) are a plus.
• Valid Texas driver’s license.

The Perks

• Competitive base salary with performance-based incentives.
• 401K plan with company match.
• Medical, dental, and vision coverage.
• Paid vacation and company holidays.
• Opportunities for career development and professional growth.

Colleague is an equal opportunity employer, committed to providing fair consideration for all applicants regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other status protected by law.