What are the responsibilities and job description for the Server Assistant position at Collared Martin Hospitality?
Brief Description
The Restaurant Server Assistant plays a crucial role in maintaining a seamless dining experience by supporting the waitstaff and ensuring cleanliness and organization within the dining area. This position requires a proactive approach to service, strong communication skills, and the ability to thrive in a fast-paced environment.
Primary Responsibilities/Essential Functions
QUALIFICATIONS
ABOUT COLLARED MARTIN HOSPITALITY
Established in January 2025, Collared Martin Hospitality operates the Faraway brand, along with a collection of independent lifestyle & luxury boutique hotels, restaurants, and cocktail clubs. Currently, we operate across Blue Flag Capital's award-winning portfolio of more than $1 billion of hospitality real estate assets. We value the power of genuine, personal relationships, inspired by the Collared Martin’s symbolism of exploration, loyalty, and homecoming. Our commitment to infusing soul back into hospitality and creating a culture rooted in profound attention to detail and local authenticity ensures that every interaction is an opportunity to connect and inspire. We pride ourselves in making each property a destination that resonates with its setting, where the experience itself becomes the true souvenir.
The Restaurant Server Assistant plays a crucial role in maintaining a seamless dining experience by supporting the waitstaff and ensuring cleanliness and organization within the dining area. This position requires a proactive approach to service, strong communication skills, and the ability to thrive in a fast-paced environment.
Primary Responsibilities/Essential Functions
- Table Management:
- Clear tables of used dishes, utensils, and glassware promptly after guests leave.
- Reset tables with clean linens, silverware, and glassware for incoming guests.
- Ensure that all dining areas are clean, organized, and well-stocked with necessary items like napkins, condiments, and utensils.
- Food Service Support:
- Assist servers in delivering food and beverages to guests efficiently.
- Refill water glasses and other beverages as needed throughout the meal.
- Help with food running during busy periods to ensure timely service.
- Guest Interaction:
- Greet guests warmly upon arrival and thank them as they leave.
- Provide assistance with menu inquiries and relay any special requests or issues to the serving staff.
- Maintain a friendly demeanor to enhance the overall guest experience.
- Cleaning Duties:
- Perform routine cleaning tasks such as sweeping floors, wiping down tables, and cleaning menus.
- Ensure that the front door area is clean and welcoming.
- Team Collaboration:
- Work closely with servers and kitchen staff to ensure smooth operations during service.
- Communicate effectively with team members regarding table status and guest needs.
- Assist in closing duties at the end of shifts, including stacking chairs and preparing for the next day.
- Additional duties as required by management or hotel GM
QUALIFICATIONS
- Previous experience in a restaurant or food service environment is preferred but not required.
- Strong interpersonal and communication skills for effective guest interaction.
- Ability to work efficiently under pressure in a fast-paced environment.
- Attention to detail with a focus on cleanliness and organization.
- Team-oriented mindset with a willingness to assist others.
- Ability to stand for extended periods and lift moderate weights (e.g., trays of dishes).
- Basic understanding of the English language (spoken and written)
ABOUT COLLARED MARTIN HOSPITALITY
Established in January 2025, Collared Martin Hospitality operates the Faraway brand, along with a collection of independent lifestyle & luxury boutique hotels, restaurants, and cocktail clubs. Currently, we operate across Blue Flag Capital's award-winning portfolio of more than $1 billion of hospitality real estate assets. We value the power of genuine, personal relationships, inspired by the Collared Martin’s symbolism of exploration, loyalty, and homecoming. Our commitment to infusing soul back into hospitality and creating a culture rooted in profound attention to detail and local authenticity ensures that every interaction is an opportunity to connect and inspire. We pride ourselves in making each property a destination that resonates with its setting, where the experience itself becomes the true souvenir.