What are the responsibilities and job description for the Director of Food And Beverage, Portfolio Operations position at Collared Martin Hospitality?
Title: Director of Food and Beverage - Portfolio Operations
Reports to: Senior Vice President, Food & Beverage
Location: Boston, MA (or surrounding area) with regular travel to portfolio properties as business needs require.
About Collared Martin Hospitality
Collared Martin Hospitality is a dynamic hospitality management company dedicated to creating exceptional guest experiences through thoughtful service, inspired food and beverage programs, and operational excellence. Collared Martin Hospitality is the exclusive operating partner for Blue Flag Capital and exclusively manages Blue Flag’s portfolio of hotels and restaurants. That portfolio includes distinctive hotels, restaurants, bars, and lifestyle destinations that celebrate the unique character of each market while delivering consistently high standards across every property.
About Faraway Hotels FARAWAY
Faraway Hotels is Collared Martin Hospitality's signature collection of lifestyle boutique hotels, offering guests design-forward accommodations, destination-driven food and beverage experiences, and warm, authentic hospitality. Each property reflects the spirit of its location while delivering thoughtfully curated experiences that connect guests with the local culture, community, and sense of place.
About CMH’s Independent Hotels
Beyond Faraway, Collared Martin Hospitality operates a growing collection of distinctive independent hotels and resorts, each with its own unique identity and guest experience. From Beachside Resort to Oyster Estate, our portfolio continues to expand through thoughtful acquisitions, strategic partnerships, and innovative hospitality concepts.
Position Summary
The Director, Food & Beverage - Portfolio Operations supports the successful execution of Collared Martin Hospitality's food and beverage strategy by partnering with property teams and corporate leadership to strengthen operations, drive key initiatives, and elevate performance across the portfolio. From time to time, this role may participate alongside Blue Flag Capital's investment and asset management teams in evaluating new concepts and supporting annual budgets and business plans.
Key Areas of Responsibility
- Projects & Execution
Lead strategic initiatives, property openings, operational projects, and cross-functional initiatives from planning through implementation, ensuring objectives are achieved on time, within scope, and aligned with company priorities.
- Operational Excellence
Support property teams through operational analysis, financial insight, systems improvement, and hands-on leadership to strengthen performance, consistency, and guest experience across the portfolio. Build partnerships with F&B Leaders throughout the portfolio in order to execute projects successfully.
- Leadership & Partnership
Serve as a trusted partner to the property leaders and corporate teams, as well as the Executive Leadership Team, to build organizational capability, foster accountability, and advance Collared Martin Hospitality's culture and strategic objectives.
Primary Responsibilities
- Lead portfolio initiatives and property projects from planning through implementation, ensuring timely and successful execution.
- Support the development and implementation of Learning & Development initiatives.
- Partner with property leadership to identify operational opportunities and implement practical, result-driven solutions.
- Work alongside Blue Flag Capital’s asset management team to prepare annual budgets and business plans for each asset
- Conduct monthly P&L reviews with all key stakeholders to evaluate performance
- Work with Collared Martin Hospitality’s sales and revenue teams to forecast topline results throughout the year
- Translate financial reporting and P&L insights into operational improvements that strengthen performance and profitability.
- Support culinary and beverage execution by helping teams deliver concepts that align with each property's vision, standards, and business goals.
- Assist with menu development, product mix analysis, pricing strategies, and operational systems to improve performance and guest satisfaction.
- Support recruiting, onboarding, and development of Food & Beverage leaders while helping build strong, high-performing teams.
- Assist properties with purchasing, vendor relationships, inventory systems, and operational best practices.
- Serve as a task force resource for openings, transitions, leadership support, and other operational priorities across the portfolio.
- Foster clear communication and collaboration between property teams, corporate departments, and ownership to advance company initiatives.
- Partner across Operations, Finance, Marketing, Revenue, People & Culture, and Development to support the successful execution of portfolio objectives.
- Build strong relationships with property leaders through hands-on support, coaching, and consistent follow-through.
- Champion Collared Martin Hospitality's standards, culture, and commitment to exceptional hospitality across every property.
- From time to time, support Blue Flag Capital’s investment team on underwriting new F&B concepts
Qualifications
- Seven (7) years of progressive Food & Beverage leadership experience.
- Proven project management and organizational skills.
- Proven success leading cross-functional projects and operational initiatives.
- Strong hotel and restaurant operations knowledge.
- Strong culinary, spirits, beer, and wine knowledge.
- Strong financial, analytical, and operational acumen.
- Advanced Microsoft Excel skills are a plus, but not required.
- Excellent communication, organization, and relationship-building skills.
- Professional, adaptable, and collaborative leadership style.